Toshiba 3511 Scan to File?

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  • CopyDawg
    Technician

    50+ Posts
    • Dec 2008
    • 74

    #1

    Toshiba 3511 Scan to File?

    I am trying to get my Imagistics 3530 (Tosh 3511) to scan to file...It looks like it is working, but I cant seem to locate the file on my computer. Can anyone tell me if there is a special file it usually ends up in, or if there is a way to program where it sends the file to?

    thanks!
  • TheOwl
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1732

    #2
    Depends on how you have set the machine up, but as standard, the machines scan back to their own HDD's. Try checking the copier to see if your scans are being held there. Use the following to check for the scans.

    \\CopierIPAdress\File_Share\

    If you aren't scanning to the local share on the machine, then you must check which 'Remote' scan location or 'Template' you are using. Once you know exactly which location you are using to scan to, go into TopAccess and have a look at the UNC path either in the Remote scan location or the Template you are using.

    If you are scanning to Email, make sure that the machine is authorised to send email through your SMTP server. If it isn't, the machine will report that it sent the email ok, but the server will delete the email presumming it is spam.

    Finally, check the 'Log' on the copier. Go to Job Status - Log - Scan and see if there are any errors in the list. If there are, check the Users Manual as these codes are written in there.

    Hope this helps.
    Please don't ask me for firmware or service manuals as refusal often offends.

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    • CopyDawg
      Technician

      50+ Posts
      • Dec 2008
      • 74

      #3
      Thanks this should be helpful for one of my machines....however, this is only good if the copier is connected by ethernet right? Is there a way to scan-file on a machine connected to only one computer by USB?

      Thanks!

      Comment

      • ToshibaTech
        Senior Tech

        500+ Posts
        • Apr 2007
        • 580

        #4
        AFAIK USB is only for printing.
        I will not give you service manuals or firmware.

        Comment

        • Gabriel
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2006
          • 139

          #5
          I found the same thread, but different user names here

          Not sure if they have permission to copy and paste the Forum, somebody knew that?

          Regards


          Regards

          Comment

          • ivovb
            Senior Tech

            500+ Posts
            • Apr 2008
            • 695

            #6
            Originally posted by Gabriel
            I found the same thread, but different user names here

            Not sure if they have permission to copy and paste the Forum, somebody knew that?

            Regards


            Regards

            Unbelievable!
            I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

            Comment

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