E3511 Counters

[repeatcopiers]

Does anyone know how to or if you can clear the copy counters?

[JustManuals]

Why would you want to clear the counters?

[repeatcopiers]

Counters

Actually want to know if I can clear the print counters. Am going to replace the print board and don't know if counters follow the board. Am taking the board from a used copier and don't want customer to panic about the number of prints on it.

[JustManuals]

So in other words you want to fool your customer into thinking he's buying a product with low prints on it. Similar to buying a used car with the odometer turned back.
Very unethical.
Well you won't get any assistance from the pros on this board until some 'hero' comes along and thinks he's the only one who knows and posts the answer. Where did you say you were selling this machine? I want to make sure that nobody that I know does business with you.

Paul@justmanuals.com

[repeatcopiers]

Counters

Actually not selling the machine. Customer bought at an auction, worked fine, I put under service, now print is acting up. Tech thinks print board is problem, so switching it out. No charge, it is under service.

[tsbservice]

You should post your real problem-i.e. "Copier not prints" then describe situation briefly, I'm sure you will find a lot of help here doing it this way.
Now everything that sounds like "I need to clear/zeroing/nullify....counter/s" is sharppractice, thought.

[ivovb]

repeatcopiers,
if you follow up the procedure in S/H you don't have to worry about the counters. It will be the same as when machine was with old board. Follow the instructions.

BR

PS If you post your problem accurately I am sure we won't get you wrong.

[philiptam]

just sent me your e-mail ,i will mail you

[Mr Spock]

changing the nic card has no effect on the counters. If you change the system pwb then follow the instructions in the book and you will still have the same counters on the machine.

[repeatcopiers]

Counters

Thanks guys. I do mostly Canon and counters don't follow the NIC board but someone said something that made me think Toshiba was different....thanks for clearing it up.