Toshiba E-210C Error CE4

[Jetscapemark]

Hello, we have a customer's Estudio showing a code CE4. Intravia shows CE codes are finisher codes (for monochrome) Are the CE codes different for the color copiers? I have noticed alot of noise coming from the polygon laser motor. Don't know if this is related or not. I believe I also saw an CE2 code as well. Any help would be appreciated.

Mark Schmidt
Jetscape Laser Service

[ivovb]

[CE4] Image quality control test pattern abnormal

[CE2] Image quality sensor abnormal (no pattern level abnormal)

Check SH for first level troubleshooting.

BR

[Jetscapemark]

Thanks!