i wanna try to fix it with my own

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  • fredykurniasukardi
    • Jun 2025

    #1

    i wanna try to fix it with my own

    can anybody give me the service book for e studio 850??

    i have a trouble... "call for service", "c446"
  • nathansipe
    just another tech

    100+ Posts
    • Aug 2009
    • 122

    #2
    the fix

    Heater abnormality after abnormality judgment (pre-running
    end temperature abnormality)

    [C443/C445/C446/C447/C449] Heater abnormality after abnormality judgment
    - A paper jam occurred: "28" or "29"

    That was what the service handbook says for your code.

    While the machine is off, you will want to open the fuser unit and clean the thermistors of any toner/dust buildup. Close all covers back. Hold down the 0 and the 8 keys then power the machine on. when the screen comes up, type in 400 then start. press 0 and enter or start to reset code. to make sure it is reset, press clear all to clear everything. type in 400 and start again. If it says 0, you did it correctly. turn machine off then back on. It should come to ready. If it gives you the code again, thermistors or a thermostat will need to be replaced.
    Best rule for troubleshooting.
    K I S S Keep It Simple Stupid

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    • emujo
      Field Supervisor

      2,500+ Posts
      • Jun 2009
      • 3009

      #3
      There is also a commen problem with the fuser/adu connectors getting damaged and causing this code. If you pull the ADU/Fuser section out, you wil see 2 interface connectors. These connectors slide into female ports on the rear of the mainframe. Over time and due to slamming, the rear portion breaks resulting in poor connections. I always inspect these connection very closley. They can be inspected with a flashlight, but to be 100% certain, pull them from the rear mounting brackets and get them in the light of day. You can see paper dust jammed in there and small stress fractures much easier. EMujo
      If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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