adding mj1101 finisher to 3500c.. HELP!!

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  • gerryhuerta
    AccService
    • Jul 2009
    • 198

    adding mj1101 finisher to 3500c.. HELP!!

    i tried connecting my mj1101 finisher to my toshiba 3500c but the copier does not recognize it!! i have the bridge unit set up, i set the adjustment position in [0] [8] mode for the finisher. i have the ground wire in the bootom connected, the cable from the back next to where the adf connects. is there anything else? i forgot to mention that the machine did not have that function available already, i added it. so is there some sort of programing that needs to be done additionally? thanks in advance.
  • ToshibaTech
    Senior Tech

    500+ Posts
    • Apr 2007
    • 580

    #2
    I think you stated it but you set 08-1912 to a 1? And you installed the finisher interface board? Small board maybe 1-2 inches square that plugs into the logic board and then has a wiring connector which plugs into it.
    I will not give you service manuals or firmware.

    Comment

    • gerryhuerta
      AccService
      • Jul 2009
      • 198

      #3
      adding mj1101 finisher to 3500c.. HELP!!

      I indeed forgot all about that small board. I now have it all plugged in programed but now getting a C570 error. I know thats an optional communication error but I cannot imagine anything loose or cennected improperly. Any ideas. Thanks

      Comment

      • jim v
        Technician
        • May 2008
        • 41

        #4
        I am pretty sure you forgot to put a 1 in address 08-1912. Jim

        Comment

        • gerryhuerta
          AccService
          • Jul 2009
          • 198

          #5
          new error c570

          i installed everything needed for the finisher to function. now i get a error code as soon as the copier starts up. it error code c570 i understand that its a optional communication error but i just don't know how to fix it, any help?? thanks.

          Comment

          • ToshibaTech
            Senior Tech

            500+ Posts
            • Apr 2007
            • 580

            #6
            Like Jim said. Sounds like 08 code 1912 needs to be set to a 1
            I will not give you service manuals or firmware.

            Comment

            • gerryhuerta
              AccService
              • Jul 2009
              • 198

              #7
              MJ1101 Finisher problems

              Yup. You guys are all-right... I have everything installed and intermittently works fine on one 3500C but on the others it just gives me a bunch of random problems. I suspect its firmware.

              The only thing is that at times it might staple on some of the other copiers as well. I am going to give up on these Toshibas pretty soon. I had no clue how much of a pain they are. Im afraid that Im going to continue problems forever.

              Comment

              • tech07
                Trusted Tech

                250+ Posts
                • Aug 2008
                • 406

                #8
                we had one recently that had to have a toshiba regional tech visit fom atlanta...finisher dip switches in finisher pcb were set wrong

                Comment

                • gerryhuerta
                  AccService
                  • Jul 2009
                  • 198

                  #9
                  MJ1101 Finisher problems

                  What do you mean by Finisher DIP?

                  We also just had a very good toshiba Tech out from Irvina CA. Come out for a diffrent problem but forgot to mention this issue to him.

                  Comment

                  • tech07
                    Trusted Tech

                    250+ Posts
                    • Aug 2008
                    • 406

                    #10
                    on the finisher pcb, ther is a row of small dip switches that you turn on or off according to model. they are very small but are there. we had a c57 and c58 code. after comparing the switch setting to another machine, we discovered the first switch was in the wrong position. once we changed it it started working

                    Comment

                    • gerryhuerta
                      AccService
                      • Jul 2009
                      • 198

                      #11
                      Yes. I think we might be on to something here. I have 1,2,3 & 4 all OFF. They are pushed down. I was only going By what the service manual was saying and I am now afraid I was wrong. Do you know the correct settings that I should be on for this case. I have a 3500C with MJ1101 Finiher. Thanks
                      IMG0003500C1.jpgIMG0003500C2.jpg

                      Comment

                      • Aethanite
                        Service Technician
                        • Oct 2012
                        • 42

                        #12
                        Re: adding mj1101 finisher to 3500c.. HELP!!

                        Sorry to dig this old post up, but did a search for a C570 error and came across this. I am having the exact same issue except for a few different things. I'm using a 3540c with the MJ-1101. I am getting the 570 errors when everything is hooked up. F/W of the machine is latest. I decided to call toshiba tech support (I am a regional Tosh tech myself), the big guns to send me out a jig to update the finisher and converter board as i thought the finisher firmware might have been too old for the current machines.

                        Today i received the jig and tried to update the firmware. Nothing happens. The LED just won't blink (to those who don't know it blinks when its done). Ok i was thinking, somethings up. Lets bring out a 3500c we had in the warehouse, and see if it works on that. Nope, same error. At this point i'm scratching my head. I pull out a 455 we had and same error. Yes, i have switched the 0 8 codes over in case anyone is wondering, all is fine Ok, so i'm thinking maybe the converter board is rooted so I grabbed another one, plugged it all in, and nothing. Same dammed error. Ok, so situation, 3 different machines with 0 8 codes all set correct, 2 converter boards, 1 f/w update jig and now to make you sit back and say wtf, 2 mj-1101's. Thats right, i tried 2 mj-1101's on all the setups and same C570 error.

                        At this point i went for a smoke and a coffee, but it made me think. The dips on the finisher's are both the same, both have all switches in the down position. Now i have combed the handbook/manual for dip settings but come up with adjustments and such. This is what led me to this thread and to reply, What are the correct settings for the dip switches? All down is normal operation right?

                        At that time it was 5:30pm and I was going home, so i had no chance to test the dip settings, but would love any input anyone has regarding this.

                        Thanks heaps

                        Comment

                        • Mr Spock
                          Vulcan Inventor of Death

                          1,000+ Posts
                          • Aug 2006
                          • 2064

                          #13
                          Re: adding mj1101 finisher to 3500c.. HELP!!

                          grab the mj1101 service book. there is a note on how to flash the convertor. One of the dip switches need to be changed for the flash to take to convertor. For the finisher pwb you just plug in and turn on. Also make sure you have teh correct convertor pwb I believe there are 2 or 3 depending on finisher and machine. If you have access to fyi.toshiba.com/ttg then search for the c570 error on the e3510c model as it has a bulletin on how to do it as well.
                          And Star Trek was just a tv show...yeah right!

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