e=3511, says "Install Color Toner Cartridge"

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  • Oystercopy
    Senior Tech
    Site Contributor
    500+ Posts
    • Oct 2009
    • 578

    e=3511, says "Install Color Toner Cartridge"

    I believe I've seen this problem before, but usually I clean the sensor in the back of the revolver unit and its fine. I believe I blew enough canned air in behind the revolver to clean that sensor, but it's now stopped the machine cold...
    Anyone ever have any of those sensors go bad? I'm having a HECK of a time figuring out which sensor it is in the parts list.
    Thanks in advance,
    OC
  • fireater
    Repair God? not quite
    250+ Posts
    • Apr 2006
    • 252

    #2
    never had a sensor die yet

    Originally posted by Oystercopy
    I believe I've seen this problem before, but usually I clean the sensor in the back of the revolver unit and its fine. I believe I blew enough canned air in behind the revolver to clean that sensor, but it's now stopped the machine cold...
    Anyone ever have any of those sensors go bad? I'm having a HECK of a time figuring out which sensor it is in the parts list.
    Thanks in advance,
    OC
    ok.. its been a while... the sensor u need to replace is the one that is removed from above the revolver unit ..remove the plastic cover that the copies rest on (or if u have finisher remove finisher, bridge unit,then cover) remove the screw holding the sensor bracket on and remove the sensor from machine. clean it.... test ir with 03 mode....
    [FAX] button: ON/[COPY] button: OFF ([FAX] LED: ON/[COPY] LED: OFF

    hold #2
    check "c"
    block sensor with some similar plastic as toner cartridge see if it works.

    I fix copiers ...Well Sorta

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    • Oystercopy
      Senior Tech
      Site Contributor
      500+ Posts
      • Oct 2009
      • 578

      #3
      I got it... it was the color toner sensor above the revolver. Just dirty....
      OC

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