e studio 4511 only copies prints in yellow...............

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  • Ducttape n Glue
    Trusted Tech

    100+ Posts
    • Apr 2010
    • 195

    e studio 4511 only copies prints in yellow...............

    ...........it will copy and print fine in black, but make a full color copy and not even the black shows up, only yellow................????????
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    check/replace the transfer belt cleaning clutch. It has been taken apart and put back together 180 degrees out.
    And Star Trek was just a tv show...yeah right!

    Comment

    • ToshibaTech
      Senior Tech

      500+ Posts
      • Apr 2007
      • 580

      #3
      Never seen that but that's one to remember!
      I will not give you service manuals or firmware.

      Comment

      • Lepricon

        #4
        Change your cleaning blade for Transfer belt - it's curved and stays in contact with the belt all the time -when install the new one apply some powder on the belt to prevent new cleaning blade to stick to the belt. (Usually happen few days-weeks after PM).100% accurate.

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064

          #5
          Originally posted by ToshibaTech
          Never seen that but that's one to remember!
          I did this the first couple of times I worked on this machine. The clutch was sticking and I took it apart to clean and during reassembly I put the clutch spring in the wrong hole and had this symptom.
          And Star Trek was just a tv show...yeah right!

          Comment

          • Ducttape n Glue
            Trusted Tech

            100+ Posts
            • Apr 2010
            • 195

            #6
            Has a new TB blade and we cleaned and tried the clutch in both direction.............no change whatsoever...........

            Comment

            • Travis06
              Tech.

              100+ Posts
              • Feb 2008
              • 193

              #7
              Are you watching it run with the receiving tray off? It puts yellow down last, so something is cleaning the other colors off the belt.

              I just watched the delivery guys push two more of these off the shipping docks today. (no chance of salesman putting them back in the field)

              Comment

              • Mr Spock
                Vulcan Inventor of Death

                1,000+ Posts
                • Aug 2006
                • 2064

                #8
                Originally posted by Ducttape n Glue
                Has a new TB blade and we cleaned and tried the clutch in both direction.............no change whatsoever...........
                It is the spring inside the clutch or the support arms on the cleaning unit could also be out from where needed. Watch it run (inside cover off) the blade should cam away from the belt while the image is being formed and cam to the belt when the print is sent to paper to clean the belt. Either the clutch is bad, the cam arms are in the wrong position or something else in the cleaning blade assembly is out of time causing the issue.
                Last edited by Mr Spock; 07-17-2010, 03:26 AM.
                And Star Trek was just a tv show...yeah right!

                Comment

                • Lepricon

                  #9
                  Originally posted by Ducttape n Glue
                  Has a new TB blade and we cleaned and tried the clutch in both direction.............no change whatsoever...........
                  Even if the cleaning blade is new it could be curved or something happened with the blade holder or the pushing mechanism (clutch / cam) and as a result the blade is in permanent contact with the belt. We use to have at one moment around 80 copiers of this models on the field and stepped into this problem several times. Every time was related to cleaning of the belt. Thanks GOD we have only 7 left - soon to be replaced as well.

                  Comment

                  • tinnyjay
                    Senior Tech
                    • Oct 2009
                    • 644

                    #10
                    Open the copier,remove toners,developers,drum,corona,black developer assy,transfer belt and just "wash" your machine and all this parts except drum.If you remove all this parts,its better to remove fuser and to clean the fuser belt.
                    I am sure if one of this parts is old,or damaged you will not have a yellow print.
                    I am experienced with that kind of copiers (e-studio 3511/4511) and 75% of their problems are depended on cleaning.
                    "Who loves the roses,must also bear thumbs"

                    Comment

                    • jamesyboy
                      toner monkey

                      100+ Posts
                      • Jul 2010
                      • 188

                      #11
                      this is correct spock

                      I must whole heartdly agree with mr spock its the clutch on the trans cln unit ,have found anyone that takes one apart is wasting time and money just replace the clutch mate if you take them apart they will never be the same

                      replace it its a 5min job

                      Comment

                      • Mr Spock
                        Vulcan Inventor of Death

                        1,000+ Posts
                        • Aug 2006
                        • 2064

                        #12
                        I normally do replace them I just did not have one and figured I would try to clean in it. Cleaning it actually worked but that spring was a pain.
                        And Star Trek was just a tv show...yeah right!

                        Comment

                        • Ducttape n Glue
                          Trusted Tech

                          100+ Posts
                          • Apr 2010
                          • 195

                          #13
                          Ok, we tried all the cleaning and blade replacement and 180out, I will have him change the clutch and get back to you.

                          Comment

                          • Ducttape n Glue
                            Trusted Tech

                            100+ Posts
                            • Apr 2010
                            • 195

                            #14
                            Originally posted by Ducttape n Glue
                            Ok, we tried all the cleaning and blade replacement and 180out, I will have him change the clutch and get back to you.
                            Ok, got a new clutch , installed, cleaned TB sensor, all better!! Thank you all for the help!!

                            Comment

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