Toshiba e-Studio 520 Counters do not increment.

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  • TennWalker
    Technician

    50+ Posts
    • Apr 2007
    • 72

    Toshiba e-Studio 520 Counters do not increment.

    Hello Everyone,

    I still have one remaining issue with a Toshiba e-Studio 520 that we have been working on. None of the internal digital counters increment!

    Whenever I print-out the Total Counter information from the Administrator section, all the counts are the same. When I access Top Access and view the logs it does record all copies, prints, and listings correctly. There is no external counter installed and no departmental counters are being used. I have viewed all the 08 section for anything pertaining to inhibiting the counter operation. The machine does have options for print and scan installed and are now working. (Thanks to everyone answering my problem with the scan issue on a previous thread)

    Being that this unit is in a school setting, cost per copy, this is a major concern to say the least.

    Thanks in advance for any suggestions.
    I thought I was getting wiser as time went on... I now realize I am just getting older.
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7563

    #2
    Check xx-xxx,set it to x.
    Good luck
    Last edited by Aneurysm; 06-29-2008, 05:00 AM. Reason: edited at users request
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    Comment

    • TennWalker
      Technician

      50+ Posts
      • Apr 2007
      • 72

      #3
      Many Thanks!

      Thank you very much! I did not know that the meter could be started and stopped for service work.

      I thought I was getting wiser as time went on... I now realize I am just getting older.

      Comment

      • nicktech

        #4
        08-203

        ahhhhh thanks sooooo much you saved me such a headache
        and incidently it works for all toshiba's

        Comment

        • ToshibaTech
          Senior Tech

          500+ Posts
          • Apr 2007
          • 580

          #5
          Anyone else think it is in our best interests if now that this guy has the answer he needed this post be deleted so no one else (read: customers) figures out line adjust mode??? I mean, our checks are paid by clicks!
          I will not give you service manuals or firmware.

          Comment

          • aalex_bom
            Trusted Tech
            • Jan 2008
            • 214

            #6
            OK

            I think so, customer know that it is not good.

            Comment

            • PTAI
              Technician
              • Oct 2007
              • 38

              #7
              YES, i m too

              Originally posted by aalex_bom
              I think so, customer know that it is not good.

              Comment

              • Humedss

                #8
                Be ware

                It is a federal offense and some one will be cought if they are greedy because other counters don't stop counting so its not worth your life.

                Comment

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