e-studio 35 will not print new jobs. Only prints from the hard drive.

[Buddy]

Went out to the customer this morning. Rebooted everything, but the copier only prints from a job that appears to be in memory. Even if I create a new document, it spits out a job it's holding in memory. THANKS

[Mr Spock]

format the hard drive and reboot.

[bojans]

I agree with Mr Spock

[Buddy]

Thanks guys. I did as you said and it worked, but there's more to this story. I'm not that familiar with this machine, obviously, so I didn't realize that the copies come out inverted. Well, after reformatting, I was still getting the “job stored in memory” prints. Turns out, the frig’n cheap customer (They are chargeable.) had loaded the paper tray with a previously run job. It was a Homer Simpson moment. Lesson learned. The error light still comes on, but as far as I can tell, everything seams to be working fine. Thanks again.

[Mr Spock]

The error light on this can be anything from a paper jam to the machine is out of staples. Try the web interface and look for any messages (toner low, out of staples etc).

[ivovb]

And one more thing to check for error light - 08 252 if it is more than 251.

BR