Toshiba E-Studio 311c Magenta Background

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  • tinnyjay
    Senior Tech

    500+ Posts
    • Oct 2009
    • 655

    #1

    Toshiba E-Studio 311c Magenta Background

    Hello!
    We have a Toshiba E-Studio 311c and it had proplems with background.
    First,all the background was filled with cyan toner and after replacement of drums, coronas,
    developers,it prints a dirty backround of magenta.There is no cyan on background,but now is magenta.We changed drum,developer,corona, and still the same thing.
    There are 4 techinians working on this,and still nothing.Here is the test
    Page0001.jpg

    Somebody helps me please.
    "Who loves the roses,must also bear thumbs"
  • Mr Spock
    Vulcan Inventor of Death

    1,000+ Posts
    • Aug 2006
    • 2064

    #2
    check the erase lamps and the main charge for the magenta drum is seated correctly.
    And Star Trek was just a tv show...yeah right!

    Comment

    • tinnyjay
      Senior Tech

      500+ Posts
      • Oct 2009
      • 655

      #3
      Originally posted by Mr Spock
      check the erase lamps and the main charge for the magenta drum is seated correctly.
      After i activated all Image Quality Sensors(08-400-401...etc),i just did a calibration and the test was ok,but after printing from pc it printed a blue background and sometimes a yellow background.
      I just take list prints from another Toshiba E-Studio 311c (it is perfect) and i am entering in my 311c to see what will happens.
      "Who loves the roses,must also bear thumbs"

      Comment

      • jamesyboy
        toner monkey

        100+ Posts
        • Jul 2010
        • 188

        #4
        switch off iqc and try swapping around 2 colours looks like an epu fault ! drum earthing

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