print board

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  • ameritech
    Technician

    50+ Posts
    • Dec 2009
    • 96
    #1

    print board

    Hello everyone, I have a print board for the toshiba e-550. 1020 I believe. Each time I
    shut down the copier, all the configuration is reset, I set it up with a static and dhcp and
    its the same. I've done it a few times already. Do do think is the print board problem, or
    firmware. i tried to do the firmware but having hard time with xp trying to communicate
    with the copier. Thanks in advance
    Tags: 1020, 550, copier, dhcp, print, reset, static, time, toshiba
    • ivovb
      Senior Tech

      500+ Posts
      • Apr 2008
      • 695
      #2
      If You talking about GL-1020 it sounds strange because such a problem is familiar to GA-1140. I suppose You are trying to update machines firmware, are You? GL update is via external CD-ROM drive... So specify which option do You have and what is it firmware version?

      BR
      I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

        Comment

        • ameritech
          Technician

          50+ Posts
          • Dec 2009
          • 96
          #3
          Thank you ivovb for your quick response, it is the gl-1020, I tried to update the firmware using PPP protocal over serial cable. Is the Gl -1020 updated with a external cd rom? Do you think its a firmware problem or the board itself. Thank you

            Comment

            • ivovb
              Senior Tech

              500+ Posts
              • Apr 2008
              • 695
              #4
              Machine firmware won't help to network problem. When You setup static ip does procedure goes like it should be - controller asks to reboot, You choose Yes, controller reboots and after that there is a print out with new settings (IP address...)?

              BR
              I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                Comment

                • Mr Spock
                  Vulcan Inventor of Death

                  1,000+ Posts
                  • Aug 2006
                  • 2064
                  #5
                  I have had a weak battery in the gl1020 cause a like problem.
                  And Star Trek was just a tv show...yeah right!

                    Comment

                    • ivovb
                      Senior Tech

                      500+ Posts
                      • Apr 2008
                      • 695
                      #6
                      Originally posted by Mr Spock
                      I have had a weak battery in the gl1020 cause a like problem.
                      I agree that battery might be a problem. GL is PC with BX chipset if my memory serves me well.

                      BR
                      I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                        Comment

                        • ameritech
                          Technician

                          50+ Posts
                          • Dec 2009
                          • 96
                          #7
                          I did look for a battery but didn't find one. There is a spot where
                          There could of been one. It least I know there should be one
                          There and updating the firmware would not help. So now I'm going to ask for
                          An exchange. Thanks again everyone one

                            Comment

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