es230 won't boot up

[Guest]

Hi folks.

After a few teething problems, I finally got my second hand Toshibe es230 working a couple of weeks ago.

All of a sudden though I can't seem to get the machine to boot up. I turn the machine on and I get a screen with a copier image on it but that's were it stops. The machine doesn't make any sound. When I try booting into safe mode (holding 8 and 0 down together whilst loading) it hangs as well.

Is there anyway I can force the machine to reboot?

Thanks in advance

[Harry]

I am on your place change HD first and update new Firmware
Reguards Harry

[ivovb]

I am on your place change HD first and update new Firmware
Reguards Harry

If it not helps try to:
check memory module.
change sys board and flash the firmware.

BR

[Lambo]

Thanks for the replies guys. Is there a manual somewhere that tells me where the harddrive and memory modules are located and how to reinstall the hardrive and flash the firmware?

Thanks.

[ivovb]

Is there a manual somewhere that tells me where the harddrive and memory modules are located and how to reinstall the hardrive

Thanks.

It is explained in Service manual but You don't need it. I am sure You can figure it out after removing back cover.

and flash the firmware?

Thanks.

It is explained in Service Handbook. You will need this definitely if You would like to solve the problem and service the machine in the future!

BR

[nazmi_exa]

try to format your HDD 1st..08-690-2...then update new firmware..

[mine]

cleaned the memory using IP and replace the new HDD and update the firmware and use 08-690-2,08-693,08-947 again if it is not ready replace the memory machine will defenetly work try it............

[robycopy]

About Toshiba.

cleaned the memory using IP and replace the new HDD and update the firmware and use 08-690-2,08-693,08-947 again if it is not ready replace the memory machine will defenetly work try it............

Well, first of all I would like to say that if you are not a copier/printer technician like we are here, it will be a little bit difficult for you to perform a troubleshooting on this equipment. The answer for your question is, as the book says, first try to format the HDD, if that doesn't work, you're gonna have to replace it. In order to do that, you must to follow the HDD replacement procedure, and one of the steps is update the firmware. If somebody's looking for a job as a tech, please hit me @ robycopy@hotmail.com