e-studio 6520c

[Mark B]

What does "service reccomended for SPC" mean

[JustManuals]

This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from

http://www.justmanuals.com

Paul@justmanuals.com

[Mark B]

Thanks but I have a manual.we replaced the yellow drum potential but the code is still there. How do you get rid of the code?

[Meach]

If you have the Service Manual turn to Section 25.4.1 Details how to get rid of it.

[JustManuals]

When you have the manual, you'll get the most use out of it if you READ it.

[ivovb]

When you have the manual, you'll get the most use out of it if you READ it.

It is hard work - 1586 pages. But still search function works perfectly.

BR

[robycopy]

If you are a technician and have the books for the specific model, how come you can't find the answer for your question?! Is it somebody looking for a technician job in CT, please hit me @ robycopy@hotmail.com

[Mark B]

When you have the manual, you'll get the most use out of it if you READ it.

I can tell from your smart a** answer that you have never worked on a copier. All you do is sell manuals to end users and other untrained people, which takes money out of the pockets of people like me that spend the money to get the proper training and get the manuals the proper way. We have gone through the trouble shooting steps in the manual and replaced the yellow DPS. The reason I posted here was to see if someone else had some experience with this code. As most of us know that just because you have a code and the manual says to do this or that, that does not always solve the problem. If it did we would not need a resource like this, and our lives would be so much easier.

[Tricky]

What does "service reccomended for SPC" mean

Its been a while since I worked on a Toshiba, but you might be able to reset this message in PM support mode. Turn the copier off and while holding down start (green button) and 6 turn it back on. Keep holding down start and 6 till you hear a bleep. When machine displays ready press 2 and a table should appear on the screen enabling you to reset various parts.

[ToshibaTech]

Did you also replace the drum? Surface Potential Control is what SPC stands for and the sensor is not seeing what it expects on the drum patch. Either the drum is bad affecting the patch, the patch is not formed correctly because of other process related issues (developer, charge, laser, etc..), or the sensor is bad (which you have already eliminated.) Of course it could be a board, and there is probably a code to turn it off if you look at your manual, as well as troubleshooting related directly to SPC in the manual I believe.

[Mark B]

It turned out to be the DPS. After it is replaced then you have to go in and reset the code, then go to 08-2561 turn it back on then run 05-396 and it will not error and the message is gone. The sitituation is that Kyocera also sells the e-studio 6520c under there name and model number, so we are not used to working on toshiba products even we sell this one. It is a learning curve. Thank you for the help.

[ivovb]

I can tell from your smart a** answer that you have never worked on a copier. All you do is sell manuals to end users and other untrained people, which takes money out of the pockets of people like me that spend the money to get the proper training and get the manuals the proper way. We have gone through the trouble shooting steps in the manual and replaced the yellow DPS. The reason I posted here was to see if someone else had some experience with this code. As most of us know that just because you have a code and the manual says to do this or that, that does not always solve the problem. If it did we would not need a resource like this, and our lives would be so much easier.

It won't be so difficult if You say in the first place that Toshiba troubleshooting does not help. Check your opening post - no any kind of info. Just shoot in the dark. As almost "asking" people do they give only 1-2 sentance info - in more cases it is not enough. More writing in the beggining won't kill You but will give oportunity for rest to give usefull and reasonable answer. No offence. Just suggestion.

BR