help for nic system error toshiba estudio 3511

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  • eqilover
    • Jun 2025

    #1

    [Error Code] help for nic system error toshiba estudio 3511

    Hi...new to forum. wondered how to fix a scanning problem identified with error message on top access as 'nic system error.'...troubleshooting advises to talk to dealer but we bought this second-hand.

    the display panel on the copier says "no pop 3 server". We were doing just fine until the scanner just stopped. made no changes to the copier or settings.

    we have powered off, let rest, powered on; no change. we unplugged and replugged the router; no change. don't know what else to try.

    any ideas greatly appreciated! note: i'm strictly non technical and don't understand acronyms (altho i do know nic stands for network interface card). but i usually can take direction well if told to try something to fix.

    many thanks!
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from



    Paul@justmanuals.com

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    • ivovb
      Senior Tech

      500+ Posts
      • Apr 2008
      • 695

      #3
      If my memory serves me well nic card is separate board on this machine. The culprit might not be the card itself but the HDD or broken firmware. Anyway You will need trained technician to find and solve the problem. Second hand machine should not stop any dealer to service the machine as long as costumer pays for this...

      BR
      I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

      Comment

      • eqilover

        #4
        thank you for help

        thanks for the info. We called a service rep and they talked us through on phone. I think we're okay now....

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