Toshiba e studio 520

[dogg_man]

At this point USB firmware will not help you. You need recovery jigs to be able to bring the machine back to life. Once a firmware update via USB fails, recovery jigs is the only way to bring it back to life and that is hoping that one of the boards isn't dead.

You could bring the machine out of firmware update mode but it will still code if you do. Save yourself the headache and buy some recovery jigs along with the firmware E-Proms.

[michaelc]

I didnt realise this was still going on. That customer must be pulling their hair out by now.

[ivovb]

Save yourself the headache and buy some recovery jigs along with the firmware E-Proms.

It should be better to get the jig without e-proms (PWA-DWNLD-350-JIG2) - it could update all of the firmwares. It is quite expensive. Same thing with the programmer.

Also I hope that the culprit might be one or more boards. If You find the wrong one after exchanging it firmware update with usb is still possible.

BR

[Herbcules]

Re: Toshiba e studio 520

I agree, but your not asking for information and abilities, you are asking for a specific firmware file to fix your MFP, something most of these techs have worked for years to have access to, and if it gives them a chance to make a buck or two, more power to them. You might also find that people you have directly helped (if any) may be willing to help you with a secific request. I think that blanket requests for "give me this or that" go mostly unanswered. PS maybe if you're not factory trained and have no access to manuals and/or firmware you should think twice before working on the product. Emujo

Thats not good pr.
factory trained b.s. we all know the copy process. I won't be supporting your cause emujo if that's your mentality.

[SalesServiceGuy]

Re: Toshiba e studio 520

As the e520 was discontinued four model series ago, it sounds like the customer might have bought a used machine at a bargain price. If the owner of the e520 is not willing to pay for a factory authorized technician (who has invested money and time in his specialized trade) to maintain this copier, he got what he paid for.

"there is hardly anything in this world that someone cannot make a little worse and sell a little cheaper. The people who consider price alone are this man's lawful prey" John Ruskin, 19th century economist.

[knightfall]

Re: Toshiba e studio 520

Emujo if you were such a good technician you will posted the solutions but in my opinion you only chat cause you do not know how to handdle this kind of problem.....
And i suggest not to make idiot comparison like mitsubishi.....
In the future i suggest not to make judgments of other technicians but if you can help and find solutions send it!!!!

all that talk but at the end your still begging for free firmware, what was the phrase - empty barrels makes the most noise.

[knightfall]

Re: Toshiba e studio 520

Thats not good pr.
factory trained b.s. we all know the copy process. I won't be supporting your cause emujo if that's your mentality.

well I guess in this case knowing the copy process does not get you the recovery jig or the firmware that is only available to the factory trained b.s. Think you owe emujo an apology.

[michaelc]

Re: Toshiba e studio 520

Thats not good pr.
factory trained b.s. we all know the copy process. I won't be supporting your cause emujo if that's your mentality.

Process is the same but all the parts, taking apart, software etc are different.

I know how the body works so..... (just pulling your leg)