reboot machine

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  • piculito
    • Jun 2025
    #1

    [Error Code] reboot machine

    i have a e-studio 2500c toshiba and it continues to say reboot machine. i reboot but it comes back again after a while. need some sudgestions ty
    Tags: 250, 2500c, 500c, back, e-studio, error, reboot, studio, toshiba
    • arnh79
      Trusted Tech

      Site Contributor
      VIP Subscriber
      250+ Posts
      • Apr 2010
      • 468
      #2
      If there's no error code in the history to help you then I've often seen the wrong driver create that message. We had a customer who's IT guy had loaded an old Tosh driver for a different machine and everytime they hit print they'd get "reboot copier".
      Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

        Comment

        • piculito
          #3
          Ty I'll check driver

            Comment

            • ivovb
              Senior Tech

              500+ Posts
              • Apr 2008
              • 695
              #4
              One more thing. If OS is Win7 You have to update to latest firmware/driver. Win7 with old firmware/driver can cause reboot the machine indication.

              BR
              I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                Comment

                • fourl6
                  Technician

                  50+ Posts
                  • Nov 2008
                  • 94
                  #5
                  its defiantly computer related, iv had a es2820c saying reboot machine like a call for service but with no code, only happen when a certain laptop was connected to their network.
                  it could be either wrong driver or and copier/printer monitor software installed on a pc

                    Comment

                    • dogg_man
                      Technician
                      • Jun 2011
                      • 48
                      #6
                      Reboot Machine messages usually indicate the copiers HDD is going bad. Replace the HDD and firmware associated with it.

                        Comment

                        • remielee
                          Technical Analyst

                          100+ Posts
                          • Mar 2010
                          • 140
                          #7
                          Re: reboot machine

                          try to run the hdd reset, off the machine press/hold 08 then pres 690 then pres start button the default value is 2 then press enter, when the copier indicate to reboot the machine turn off then wait for 10 second to on the machine again. hope it helps.

                            Comment

                            • emujo
                              Field Supervisor

                              2,500+ Posts
                              • Jun 2009
                              • 3009
                              #8
                              Re: reboot machine

                              Originally posted by dogg_man
                              Reboot Machine messages usually indicate the copiers HDD is going bad. Replace the HDD and firmware associated with it.
                              Possibly, but as posted above, w/o any "F" codes in error history, HDD replacement would probably be waste of time. BTW, I've only had 1 of these SATA drives fail in the 3510C series over the years, and that was partly a result of power (sags) problems. With the older IDE drives, I'd tend to agree with you a little more. Driver issue is more likely the culprit..Toshiba likes to match drivers with firmware updates...some over eager IT rep has probably spotted a newer version of drivers and installed them w/o the necessay update to the MFP firmware 1st. Emujo
                              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

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