e350 studio Does this have a windows 7 driver available ?

[Simons]

EDIT:

E-studio E353 driver for xp 7's ok. A post here says this driver will work and pull down the accesories.


Problem remains :

Customer on phone says copier control panel says LT for top cassete and LG for cass 2 . However LTRR is installed. How does this cassette tell the copier what size is in the drawer?

Also drawer 2 is grayed out in the print driver. Seems windows 7 put in a driver and I am wondering if there is a conflict with the MS driver or a cassette setting?

I hope someone can answer before morning. Thanks , Customer got a run around from toshiba and local dealer.

[dannydnguyen]

Re: e350 studio Does this have a windows 7 driver available ?

Service mode 08 225 for uppper tray and select paper size
08 226 for lower tray

[Mr Spock]

Re: e350 studio Does this have a windows 7 driver available ?

Toshiba | Managed Print Experts | Multifunction Printers and Copiers, Color Copiers, B&W Copiers, Faxes, Scanners | Toshiba Copiers

click support and drivers

bottom right click on bw copiers

scroll down to 350

select the universal or the Vista driver and try those.

Also select add printer and when it ask for driver select windows update, wait 10-20 minutes (depends on internet speed) and check to see if there is one listed.

Otherwise with as old as this is Toshiba may not support it with new drivers.

[Simons]

Re: e350 studio Does this have a windows 7 driver available ?

Service mode 08 225 for uppper tray and select paper size
08 226 for lower tray

I dont have service info on this so i dont know how to get into service mode.

I think its very poor that the customer cannot change their own sizes in the cassette.


Guys the question remains, is it possibel for the customer to change cass 2 to LTR or LTRR ????????
thanks!

[Mr Spock]

Re: e350 studio Does this have a windows 7 driver available ?

Guys the question remains, is it possibel for the customer to change cass 2 to LTR or LTRR ????????
thanks!

This is covered in the users guide.
press user function
press user tab
then depending on firmware it will either have a drawer button or a general button
If drawer button is there select it then select the drawer then select size and type
If no drawet button the select general then there should be a drawer button select and change size and paper type.

[Simons]

Re: e350 studio Does this have a windows 7 driver available ?

Thanks Spock !

Customer taken care of. Rep inbound"!