Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

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  • minhkhanh
    Technician

    50+ Posts
    • Oct 2008
    • 60

    #1

    Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

    Hi every body,

    I cleared the error with code 08-400 ( error 5 ). The Machine still error again after reboot
    I tested on another machine and sure fuser unit and power supply works well.
    The problem in LGC board, ( The ROM on it work well ).

    Any one help me fix that error !!!
    Last edited by minhkhanh; 08-25-2011, 05:35 AM.
  • Meach
    Trusted Tech
    100+ Posts
    • Nov 2008
    • 128

    #2
    Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

    TSB-1013.pdfTSB-1036.pdf

    Comment

    • minhkhanh
      Technician

      50+ Posts
      • Oct 2008
      • 60

      #3
      Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

      Originally posted by Meach
      [ATTACH]11470[/ATTACH][ATTACH]11471[/ATTACH]
      I do it that way but not success, Do you have another way?

      whether newer firmware can solve the problem?

      Comment

      • michaelc
        Field Tech

        Site Contributor
        500+ Posts
        • Mar 2011
        • 590

        #4
        Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

        So the fuser and the psu worked in another machine?
        It didn't say that I couldn't do it in the manual.

        Comment

        • minhkhanh
          Technician

          50+ Posts
          • Oct 2008
          • 60

          #5
          Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

          Originally posted by michaelc
          So the fuser and the psu worked in another machine?
          Yes,

          Comment

          • michaelc
            Field Tech

            Site Contributor
            500+ Posts
            • Mar 2011
            • 590

            #6
            Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

            if your thinking its the logic board could you try that on another machine to check it out? Check the PSU to maybe. Firmware is always a good idea on the machines.
            It didn't say that I couldn't do it in the manual.

            Comment

            • minhkhanh
              Technician

              50+ Posts
              • Oct 2008
              • 60

              #7
              Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

              Originally posted by michaelc
              if your thinking its the logic board could you try that on another machine to check it out? Check the PSU to maybe. Firmware is always a good idea on the machines.
              I tried LGC on another machine, but still does not work.Errors have been confirmed in LGC
              I tried up firmware, but still does not work

              Comment

              • michaelc
                Field Tech

                Site Contributor
                500+ Posts
                • Mar 2011
                • 590

                #8
                Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                Have you tried the power supply board?
                It didn't say that I couldn't do it in the manual.

                Comment

                • minhkhanh
                  Technician

                  50+ Posts
                  • Oct 2008
                  • 60

                  #9
                  Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                  In this case, what components on the LGC is damaged?
                  Last edited by minhkhanh; 08-29-2011, 05:31 AM.

                  Comment

                  • smiley
                    Senior Tech

                    500+ Posts
                    • Aug 2008
                    • 616

                    #10
                    Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                    some of those ic on the logic board is busted the only way is to replace it. i see this before on the older estudio copier those who are 35 and 45 ppm.
                    there is no glory without sacrifice

                    Comment

                    • minhkhanh
                      Technician

                      50+ Posts
                      • Oct 2008
                      • 60

                      #11
                      Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                      Originally posted by smiley
                      some of those ic on the logic board is busted the only way is to replace it. i see this before on the older estudio copier those who are 35 and 45 ppm.
                      Do you know exactly which IC ?

                      Comment

                      • minhkhanh
                        Technician

                        50+ Posts
                        • Oct 2008
                        • 60

                        #12
                        Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                        Need help

                        Comment

                        • minhkhanh
                          Technician

                          50+ Posts
                          • Oct 2008
                          • 60

                          #13
                          Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                          Helppppppppppppppppppppppppppppppp
                          meeeeeeeeeeeeeeeeeeeeeeeeeeeeee

                          Comment

                          • michaelc
                            Field Tech

                            Site Contributor
                            500+ Posts
                            • Mar 2011
                            • 590

                            #14
                            Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                            I see it you have swapped the logic board and fuser from the broken machine to another and those parts worked on the other machine. Have you tried the power supply board?

                            When you get the code C440 is the fuser warm, hot or cold?
                            It didn't say that I couldn't do it in the manual.

                            Comment

                            • minhkhanh
                              Technician

                              50+ Posts
                              • Oct 2008
                              • 60

                              #15
                              Re: Help me fix C440 error in E 355 !!!!!!!!!!!!! .............. serious problem

                              Originally posted by michaelc
                              I see it you have swapped the logic board and fuser from the broken machine to another and those parts worked on the other machine. Have you tried the power supply board?

                              When you get the code C440 is the fuser warm, hot or cold?
                              As I saild from begin

                              I a swapped Fuser unit, power supply and LGC board one by one

                              And sure the problem in LGC

                              when machine get error, the fuser is hot ( but not hot enought )

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