Tosh ES-452 Control panel problem

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1056
    #1

    Tosh ES-452 Control panel problem

    Hello, I have a problem with the panel going out of calibration. I recalibrate it and it is fine for a week or two and it goes out again to the point where the customer cant use it. We have replaced the entire panel,Hdd and installed new firmware. Not sure what to try next.
    Tags: 452, calibration, control, customer, firmware, hdd, installed, panel, replaced, user functions
    • michaelc
      Field Tech

      Site Contributor
      500+ Posts
      • Mar 2011
      • 590
      #2
      Re: Tosh ES-452 Control panel problem

      I would change maybe look at trying a system board if you have changed everything else or even the customer. Bit of a strange fault.
      It didn't say that I couldn't do it in the manual.

        Comment

        • CCS
          Trusted Tech

          Site Contributor
          250+ Posts
          • Feb 2008
          • 266
          #3
          Re: Tosh ES-452 Control panel problem

          I have one 452 in the field that won't stay calibrated either ??? About once a month.

          I finally had to show the customer how to do it their self with 08.

          They are on the touch screen all day e-mailing/scanning, but I don't have issues with other 450's or 452's, so I just don't know.

          I already replaced HDD and network board and f/ware update for other issues, but panel remains with calibration issues.

            Comment

            • fourl6
              Technician

              50+ Posts
              • Nov 2008
              • 94
              #4
              Re: Tosh ES-452 Control panel problem

              Originally posted by CCS
              I have one 452 in the field that won't stay calibrated either ??? About once a month.

              I finally had to show the customer how to do it their self with 08.

              They are on the touch screen all day e-mailing/scanning, but I don't have issues with other 450's or 452's, so I just don't know.

              I already replaced HDD and network board and f/ware update for other issues, but panel remains with calibration issues.
              if its easier you can change a 08 code to display "Panel Calibration" in the "user functions", "admin", "general" menu, then you dont have to turn the machine off and on to calibrate it... i cant remember what code it is but at a guess some where between 08-600 and 800?

              Cheers Cam

                Comment

                • Hansen88
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Dec 2009
                  • 1056
                  #5
                  Re: Tosh ES-452 Control panel problem

                  Cam, that sounds like a good temp solution to put the calibration in the user mode. I looked in the 08s and I dont see anything like that. Maybe it is called something different than I am looking for. If you find which 08 code I would appreciate it. Thanks

                    Comment

                    • michaelc
                      Field Tech

                      Site Contributor
                      500+ Posts
                      • Mar 2011
                      • 590
                      #6
                      Re: Tosh ES-452 Control panel problem

                      For some models the latest firmware give the customer the ability to calibrate the screen using the user functions. It could be an easy fix.
                      It didn't say that I couldn't do it in the manual.

                        Comment

                        • fourl6
                          Technician

                          50+ Posts
                          • Nov 2008
                          • 94
                          #7
                          Re: Tosh ES-452 Control panel problem

                          08 - 9051
                          Panel calibration setting value display
                          Switches whether the screen for displaying panel calibration setting values is displayed or not.
                          0: Disabled (screen not displayed)
                          1: Enabled (screen displayed)

                          But as said about it may need firmware for this code to work

                          iv got V22 of the service handbook so it might not exist in the older versions

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