Access Codes

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  • TechSupport
    • Jun 2025

    #1

    [Misc] Access Codes

    Hi I have 3 Toshiba machines. I am no Toshi tech and I am trying to get the service and stat reports of these machines to see what the dev etc is upto. I had a code given to me of 123456 but I cannot get this sort of info - it appears this only gets you into admin side not tech dept. Can anyone help?
    Thanks for your help in advance.
    Junior!
  • jonezy999
    just one copy??

    Site Contributor
    500+ Posts
    • Feb 2010
    • 952

    #2
    Re: Access Codes

    power on holding 0+9 until machine beeps, then key in 103 and press start. This should give you the PM support page which list the individual parts, their copy counts and expected yield.
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

    Comment

    • TechSupport

      #3
      Re: Access Codes

      Tried this on the 3510 machine and no go. It does have an access button with a key symbol but the password 123456 will not work on this either.
      Thanks.

      Comment

      • Dredd
        Technician
        • Feb 2012
        • 17

        #4
        Re: Access Codes

        Originally posted by TechSupport
        Tried this on the 3510 machine and no go. It does have an access button with a key symbol but the password 123456 will not work on this either.
        Thanks.

        Hi,

        turn off machine, hold down 9 + Start, wait for beep, then key in 103 for PM list

        Comment

        • jonezy999
          just one copy??

          Site Contributor
          500+ Posts
          • Feb 2010
          • 952

          #5
          Re: Access Codes

          Originally posted by TechSupport
          Tried this on the 3510 machine and no go. It does have an access button with a key symbol but the password 123456 will not work on this either.
          Thanks.
          I guess you mean e3510c which should have a pm support page from the (09)-103 code . 123456 is the default password for the machine admin to make changes like date and run calibrations etc. Toshiba don't use just one service mode like a lot of other brand. (09) codes are list print mode. Try it again by powering down the machine and starting it up holding down the 0+9 keys, wait for the beep before you let your fingers off the button. Wait for the machine to warm up then enter code 103 then press start. If this really doesn't work then I don't know what to say.
          I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

          Comment

          • TechSupport

            #6
            Re: Access Codes

            Thanks That worked!!!!

            Comment

            • jonezy999
              just one copy??

              Site Contributor
              500+ Posts
              • Feb 2010
              • 952

              #7
              Re: Access Codes

              Originally posted by TechSupport
              Thanks That worked!!!!
              Cool man. There's a few tricks to servicing this models. Let us know what parts you plan to replace and we will try to help ya out.
              I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

              Comment

              • TechSupport

                #8
                Re: Access Codes

                Thanks I will let you know! Printed the PM support code list - Can these machines be reset on the DEV counts? Shows 4 colums and on the likes of the Yellow Dev the first colum shows 62845 PM, output is 70000 and the drive counts is 204130 and the PM Drive Counts is 140000! Does this mean the Dev is stuffed way over life?
                thanks. BTW whats your contact number and business name?

                Comment

                • jonezy999
                  just one copy??

                  Site Contributor
                  500+ Posts
                  • Feb 2010
                  • 952

                  #9
                  Re: Access Codes

                  Originally posted by TechSupport
                  Thanks I will let you know! Printed the PM support code list - Can these machines be reset on the DEV counts? Shows 4 colums and on the likes of the Yellow Dev the first colum shows 62845 PM, output is 70000 and the drive counts is 204130 and the PM Drive Counts is 140000! Does this mean the Dev is stuffed way over life?
                  thanks. BTW whats your contact number and business name?
                  Basically saying the Y dev has 63K with an expected yeild of 70k. Dev with these machines can be stuffed at 10k or run well over, just depends on how it has been serviced in the past. Enter mode (04)273, this will allow you to make single colour half tone prints. I find using A3 paper is the best as you can see repeating defects easier. This, for me at least, is the best way to fault find copy quality issues on the Toshi colour range. I find the PM support page on these as merely a guide to when parts have been replaced rather than when they should be replaced, such as the fusers seem to last 300k plus whereas an ITB can tear after very little work.Using the code (04) above, will make it much easier to see if an individual EPU (Toshi for drum and dev unit) is faulty.

                  Oh and you can call me on 1900 NICE-TRY-BUDDY @ CopierCarcassRevival
                  I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                  Comment

                  • jonezy999
                    just one copy??

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 952

                    #10
                    Re: Access Codes

                    Originally posted by jonezy999
                    power on holding 0+9 until machine beeps, then key in 103 and press start. This should give you the PM support page which list the individual parts, their copy counts and expected yield.

                    Errrrrr yeh, START+9.
                    What a wanker, sorry dude. Hey at least I'm not getting paid for this.
                    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

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