SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

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  • tech07
    Trusted Tech

    250+ Posts
    • Aug 2008
    • 409

    #1

    SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

    If I hadn't seen this with my own eyes, I wouldn't believe it..E4520C makes good copies when print jobs are sent, good straight copies when copying from glass and good straight copies when copying from the doc feeder..NOW,,,copies are skewed when scanning to file or folder only..Yea, I know.. ONLY scans to file or folder..You would think that copying through adf would skew also and be a doc feeder problem, but it doesn't. Is this a scan utility issue ? Not sure where to begin..Unreal.. I would really appreciate any input or theory on this one..
  • jonezy999
    just one copy??

    Site Contributor
    500+ Posts
    • Feb 2010
    • 952

    #2
    Re: SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

    That is a really strange one. Curious to know if the skew occurs with scan to email of faxing as well.
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

    Comment

    • michaelc
      Field Tech

      Site Contributor
      500+ Posts
      • Mar 2011
      • 590

      #3
      Re: SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

      Definitely a strange fault. Only things I can think of is if it would be worth updating the firmware (even if it has been updated) including the ADF.


      Was the scan to file just a pdf document? Maybe try another format or even the paper direction (A4-R instead of A4).
      It didn't say that I couldn't do it in the manual.

      Comment

      • Gregg

        #4
        Re: SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

        Ive seen it too, Never was able to figure it out, but my customer was using Adobe to open the PDF's and there's a De-skew/De-speckle option in the program that worked.
        Good luck.

        Comment

        • tech07
          Trusted Tech

          250+ Posts
          • Aug 2008
          • 409

          #5
          Re: SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

          Solved this problem Friday..Sure enough, Adobe De-skew was the problem. Strangely though, De-skew was turned ON..Out of curiosity, we turned it OFF... FIXED...Thanks for inpit gentlemen

          Comment

          • tech07
            Trusted Tech

            250+ Posts
            • Aug 2008
            • 409

            #6
            Re: SKEWED COPIES ONLY ON SCAN TO FOLDER E4520c

            Also, thanks to Gregg. Your post pompted me to look @ Adobe

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