E351C Wont Print Color

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  • luggie34
    Technician
    • Aug 2011
    • 11

    #1

    [Misc] E351C Wont Print Color

    I can copy in color but I CAN NOT print in color from any computer. I check every setting. How can I trouble shoot this?
  • arnh79
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Apr 2010
    • 467

    #2
    Re: E351C Wont Print Color

    What driver do you have loaded? On the e351c machines the PCL6 driver only prints in B&W. You need the PS3 or PCL5c driver to print in color.
    Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

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