Fax Receive Forward will not disable

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  • SalesServiceGuy
    Field Supervisor
    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 7806

    Fax Receive Forward will not disable

    I have an e2830c where when you disable the Fax Receive Forward under the Blue Registration tab under Admin, the feature will not disable even when you restart the copier.

    Any ideas.

    Thanks,
  • toshiba4u
    Technician
    • Feb 2012
    • 16

    #2
    Re: Fax Receive Forward will not disable

    I would try clearing the fax memory first. Power down then go into *1 power on then 102 start int. Maybe something is stuck in memory waiting to print.

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    • TheOwl
      Service Manager
      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1733

      #3
      Re: Fax Receive Forward will not disable

      You could always try formatting the HDD as well.
      Please don't ask me for firmware or service manuals as refusal often offends.

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