Started with a bad sensor in the cyan unit. Replaced sensor and the over toned developer. Everything set up fine. Ran about 50 B/W copies no problem. Tried running a full color copy and no way. Jams every time at the registration rollers. Paper gets about 2 inches through rollers and lead edge is accordianed which says to me that the transfer belt isn't turning. There is no image on belt either.
05-4719 results in CA00 - fault code is 255. Followed all steps in handbook. Position sensors test good. Could it be as simple as dirty position sensors? Why do B/W copies and prints run fine?
As you can probably tell I have little Toshiba color experience. Need to keep customer happy because they are considering a new Sharp from me for another office.
LOL I've already purchased the full set of manuals from you Paul.
05-4719 results in CA00 - fault code is 255. Followed all steps in handbook. Position sensors test good. Could it be as simple as dirty position sensors? Why do B/W copies and prints run fine?
As you can probably tell I have little Toshiba color experience. Need to keep customer happy because they are considering a new Sharp from me for another office.
LOL I've already purchased the full set of manuals from you Paul.
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