e456 System Board or SED HDD Problem?

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8142

    #1

    e456 System Board or SED HDD Problem?

    1) Update firmware to latest version
    2) Format HDD reload firmware
    3) Switch the DDR ram on system board
    4) Swap entire control panel
    5) Swap logic board
    6) Perform Key Backup Restore in [3] + [C] Mode
    7) Perform HDD checks in [5] + [C] Mode



    8) system board or HDD
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8142

    #2
    Re: e456 System Board or SED HDD Problem?

    In the end we had to replace the SED HDD. The copier is working fine now. We were not able to transfer the counters to the new HDD and will have to adjust manually. This is the first SED HDD to fail for me.

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