toshiba es 2500C no printout magenta

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  • adween shaari
    Senior IT Technician
    • May 2012
    • 47

    #1

    [Misc] toshiba es 2500C no printout magenta

    hi there... need your help. i have toshiba e studio 2500c. magenta have no printout. when i do calibration, yellow, cyan and black ok. but magenta blank. here i refer the sample printout for the calibration. hope someone can help me. i change a drum unit for magenta 1 set but still same. hope someone can guide me to settle this problem.
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  • GromBG
    Technician
    • Oct 2010
    • 24

    #2
    Re: toshiba es 2500C no printout magenta

    Hey, did u check do u have developer in developer unit,u don't get anything if u don't have developer

    Comment

    • sagar4
      Trusted Tech
      • Dec 2012
      • 127

      #3
      Re: toshiba es 2500C no printout magenta

      Originally posted by GromBG
      Hey, did u check do u have developer in developer unit,u don't get anything if u don't have developer
      Yes I would also check to see if theres developer in the unit. Normally you would get a code but there is that rare occassion you dont. Also I would check to make sure the drum is in right and rotating.
      "Broken again"

      Comment

      • adween shaari
        Senior IT Technician
        • May 2012
        • 47

        #4
        Re: toshiba es 2500C no printout magenta

        [QUOTE=sagar4;335552]Yes I would also check to see if theres developer in the unit. Normally you would get a code but there is that rare occassion you dont. Also I would check to make sure the drum is in right and rotating.[/QUOTE

        i change new dv magenta. Also new drum. But still same. Now machine appear error code ce40. I follow all the instruction for troubleshoot. But cant solve.

        Comment

        • sagar4
          Trusted Tech
          • Dec 2012
          • 127

          #5
          Re: toshiba es 2500C no printout magenta

          CE40 is usually an indications hat there's no developer.
          "Broken again"

          Comment

          • adween shaari
            Senior IT Technician
            • May 2012
            • 47

            #6
            Re: toshiba es 2500C no printout magenta

            Originally posted by sagar4
            CE40 is usually an indications hat there's no developer.
            if dont have dv. why when i transfer all the drum unit to another machine its can work. only this machine have this problem.

            Comment

            • canonbundy
              Senior Tech

              500+ Posts
              • Jun 2012
              • 607

              #7
              Re: toshiba es 2500C no printout magenta

              Originally posted by adween shaari
              hi there... need your help. i have toshiba e studio 2500c. magenta have no printout. when i do calibration, yellow, cyan and black ok. but magenta blank. here i refer the sample printout for the calibration. hope someone can help me. i change a drum unit for magenta 1 set but still same. hope someone can guide me to settle this problem.
              Using a marking pen put a dot on the outside area of the Drum Surface also wipe an area of Dev off the Mag Roller and put a dot on it, reinsert the unit and perform 1 page of the Calibration, then remove the Unit and check the dots on the Drum and Dev units to establish if they have rotated - if not you have a drive problem, if they have rotated then remove the Laser Unit check the connections and/or swap the M with another colour (it's not a big job to remove the LU).

              Cliff.

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