E-Studio says: toner not recognized

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  • krm
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 233

    #1

    E-Studio says: toner not recognized

    Tried two new OEM toners and that did not work. It seems like the toner motor/gear may be the problem. Anybody have this issue?
    Thanks in advance.
  • krm
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 233

    #2
    Re: E-Studio says: toner not recognized

    Sorry. E-Studio 182.

    Comment

    • sagar4
      Trusted Tech
      • Dec 2012
      • 127

      #3
      Re: E-Studio says: toner not recognized

      Originally posted by krm
      Sorry. E-Studio 182.
      It might be a dumb question but did you shake toners and also check toner at the end of cartridge they are notorious for breaking. Do you get noise? But most likely problem is with springs on small board. Check the springs towards the back of the machine where the toner cartridge makes contact. Sometimes you have to remove the screws that hold that in place and adjust the springs out so that they make better contact with toner cartridge. Hope this helps.
      "Broken again"

      Comment

      • krm
        Trusted Tech

        100+ Posts
        • Aug 2009
        • 233

        #4
        Re: E-Studio says: toner not recognized

        Originally posted by sagar4
        It might be a dumb question but did you shake toners and also check toner at the end of cartridge they are notorious for breaking. Do you get noise? But most likely problem is with springs on small board. Check the springs towards the back of the machine where the toner cartridge makes contact. Sometimes you have to remove the screws that hold that in place and adjust the springs out so that they make better contact with toner cartridge. Hope this helps.
        I did try to stretch them, but was very careful. Probably not enough. Purchased this thru a reseller and they can't get me a parts manual yet. I would appreciate the parts manual or the part number for the board and toner motor and gear that goes with it.
        Thanks a ton!

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9919

          #5
          Re: E-Studio says: toner not recognized

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com

          Comment

          • sagar4
            Trusted Tech
            • Dec 2012
            • 127

            #6
            Re: E-Studio says: toner not recognized

            Originally posted by krm
            I did try to stretch them, but was very careful. Probably not enough. Purchased this thru a reseller and they can't get me a parts manual yet. I would appreciate the parts manual or the part number for the board and toner motor and gear that goes with it.
            Thanks a ton!
            Unfortunately I don't have the part numbers or parts manual. Sorry
            "Broken again"

            Comment

            • krm
              Trusted Tech

              100+ Posts
              • Aug 2009
              • 233

              #7
              Re: E-Studio says: toner not recognized

              Originally posted by sagar4
              Unfortunately I don't have the part numbers or parts manual. Sorry
              I ordered the spring board/ctif board and will update when I return to the machine. Thanks for your help!

              Comment

              • savi0r
                Trusted Tech
                • Sep 2010
                • 363

                #8
                Re: E-Studio says: toner not recognized

                It happens to me all the time with the estudio 163-167 gamma. I don't pay much attention to the message since the machines are working even with this warning message on. But sometimes i push the toner a bit more firmly and the message goes away. Sometimes until a put a new toner in it the message remains.

                Comment

                • krm
                  Trusted Tech

                  100+ Posts
                  • Aug 2009
                  • 233

                  #9
                  Re: E-Studio says: toner not recognized

                  Originally posted by savi0r
                  It happens to me all the time with the estudio 163-167 gamma. I don't pay much attention to the message since the machines are working even with this warning message on. But sometimes i push the toner a bit more firmly and the message goes away. Sometimes until a put a new toner in it the message remains.
                  This machine will nit run with the toner not defected message.

                  Comment

                  • savi0r
                    Trusted Tech
                    • Sep 2010
                    • 363

                    #10
                    Re: E-Studio says: toner not recognized

                    For the e-163 - e207 you could cancel the toner chip in the 08 service mode.The setting was 08-695 and from 1 you changed it to 0 or viceversa ( i don't remember exactly). Try searching in the service manual of this machine for a setting similar to what i described.

                    Comment

                    • krm
                      Trusted Tech

                      100+ Posts
                      • Aug 2009
                      • 233

                      #11
                      Re: E-Studio says: toner not recognized

                      The ctif board (springs) took care of the issue. Problem solved. Thanks.

                      Comment

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