Print Job stuck in Print Queue

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  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8139

    #1

    Print Job stuck in Print Queue

    I have an e256 with a Letter size Print Job in the print queue that will not delete. Although the copier responds to all keyboards commands, no print no copy jobs are possible. Job Skip feature is turned on. The job is displayed as suspended. Short of formatting the HDD any idea as to how to delete this job?

    I tried changing both trays to Letter-R but no effect. I do not know if the offending job originated as a Print Job or a fax job.

    I tried 08-9030. I tried 3 & Clear, Power On, Press 1. No effect.
  • ss12
    Trusted Tech

    250+ Posts
    • Jul 2008
    • 289

    #2
    If it can't be erased its more than likely a fax job, have you tried removing the fax board?

    Comment

    • Mr Spock
      Vulcan Inventor of Death

      1,000+ Posts
      • Aug 2006
      • 2064

      #3
      Re: Print Job stuck in Print Queue

      I have not worked on newer Toshiba's but on older ones you could clear fax jobs with *1-102.
      And Star Trek was just a tv show...yeah right!

      Comment

      • seb197
        French Tech
        • Feb 2013
        • 10

        #4
        I can make a copy?

        Comment

        • SalesServiceGuy
          Field Supervisor

          Site Contributor
          5,000+ Posts
          • Dec 2009
          • 8139

          #5
          Re: Print Job stuck in Print Queue

          *1, Power on -102 worked!

          Thanks,

          Comment

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