toshiba e studio 855

[Mr.Mario]

I have a toshiba e estudio 555 that every now and then tells the customer to reboot the machine, I ran the error log to see if any codes where associated with the problem (none), ran the test on the HDD and it all came back good. has anyone seen this problem?

[JustManuals]

Re: toshiba e studio 855

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[michaelc]

Re: toshiba e studio 855

Just on the off chance i would update the firmware on the machine, worst case could be a new hard drive...possibly. Just as you have no info, hard to give any advice (my advice is usually as useful as a banana shaped screwdriver anyway)

[TheOwl]

Re: toshiba e studio 855

Does the "Reboot Machine" message come up after a print job has been sent to it?

I have seen this before and it was a mismatch between the print driver and the firmware. Make sure both are up to date.

[aalex_bom]

Re: toshiba e studio 855

check error history list, after You update FW, you can download latest drive at Drivers | Support | Toshiba Copiers.

let sent your email to me, I will send SM/SH for you, if you need

[Mr.Mario]

Re: toshiba e studio 855

thank you sirs.. the message just pops randomly, but I will check the drivers.. the firm is also up to date.