3530c splotchy short edges?

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  • Greenspey
    Junior Member
    • Sep 2012
    • 9

    #1

    3530c splotchy short edges?

    Our Toshiba e-Studio 3530c is printing faded edges on the short sides of 8x11 paper. I have attached a photo to show the problem.

    DOC090513.pdf


    It's only the black toner. I have done the following:

    Replaced developer, filter, charging grid, corona blade, drum, and drum cleaning blade.

    I have a feeling that it's an electrical issue, but I am an amateur tech for our office. Is it a color density setting? Why is it only near the edges?

    Thanks for any help that could point me to the problem.
    Richard
  • canonbundy
    Senior Tech

    500+ Posts
    • Jun 2012
    • 607

    #2
    Re: 3530c splotchy short edges?

    Originally posted by Greenspey
    Our Toshiba e-Studio 3530c is printing faded edges on the short sides of 8x11 paper. I have attached a photo to show the problem.

    [ATTACH]21968[/ATTACH]


    It's only the black toner. I have done the following:

    Replaced developer, filter, charging grid, corona blade, drum, and drum cleaning blade.

    I have a feeling that it's an electrical issue, but I am an amateur tech for our office. Is it a color density setting? Why is it only near the edges?

    Thanks for any help that could point me to the problem.
    Richard
    You have the 'old' style EPU - the Mag Roller surface in these units would get smooth after 100K+ and consequently cannot hold the Developer - empty the Dev onto a clean sheet of paper, if the Dev is new it should be ok to reuse, lightly & evenly resurface the Mag Roller with a fine grade emery paper .

    Comment

    • Greenspey
      Junior Member
      • Sep 2012
      • 9

      #3
      Re: 3530c splotchy short edges?

      Originally posted by canonbundy
      You have the 'old' style EPU - the Mag Roller surface in these units would get smooth after 100K+ and consequently cannot hold the Developer - empty the Dev onto a clean sheet of paper, if the Dev is new it should be ok to reuse, lightly & evenly resurface the Mag Roller with a fine grade emery paper .
      Thank you! I will give this a shot. How fine are we talking? 400?

      Comment

      • canonbundy
        Senior Tech

        500+ Posts
        • Jun 2012
        • 607

        #4
        Re: 3530c splotchy short edges?

        Originally posted by Greenspey
        Thank you! I will give this a shot. How fine are we talking? 400?
        Just take the shine off - 400 should be ok.

        Comment

        • Greenspey
          Junior Member
          • Sep 2012
          • 9

          #5
          Re: 3530c splotchy short edges?

          OK, I was going to try the resurfacing, but when I came into the office the copier read "CA00" and would not even function. I removed the black developer unit and resurfaced the magnetic roller (which seemed to pick up developer all the way across the roller just fine when I rotated it).

          I is still not printing at the edges, and now the machine will not print at all but kicks into "CA00" code every time. When I run the 05-4719 test it also throws the CA00 code.

          Is it time to call in a tech?

          Comment

          • canonbundy
            Senior Tech

            500+ Posts
            • Jun 2012
            • 607

            #6
            Re: 3530c splotchy short edges?

            Originally posted by Greenspey
            OK, I was going to try the resurfacing, but when I came into the office the copier read "CA00" and would not even function. I removed the black developer unit and resurfaced the magnetic roller (which seemed to pick up developer all the way across the roller just fine when I rotated it).

            I is still not printing at the edges, and now the machine will not print at all but kicks into "CA00" code every time. When I run the 05-4719 test it also throws the CA00 code.

            Is it time to call in a tech?
            May need to concentrate a bit more on resurfacing the edges.

            The Fusing Pressure Roller may also be worn.

            CA00 is a CQ error, probably require the Patch & Aligment Sensors cleaning (vacuum and/or a cotton bud) - these are located under the R/H side of the Transfer Belt assy (which will need to be removed for access) Transfer Cleaning Blade probably needs replacing, then perform the Calibration - 05-396 > 4719 > 4 FAX > 1642 > 70 FAX > 1008.

            POST the List Print - 9+Start Power on > 103 Start, this will give the PM Life of the Consumables (probably way over).

            Could be time for a Tech anyway.

            Comment

            • Greenspey
              Junior Member
              • Sep 2012
              • 9

              #7
              Re: 3530c splotchy short edges?

              Originally posted by canonbundy
              May need to concentrate a bit more on resurfacing the edges.
              Thank you so much for taking your time to help me out. I know that troubleshooting is not quick, so I appreciate your kindness.

              I took some more time to resurface the magnetic roller some more and added a bit more pressure, and it seems to have worked! It definitely improved the blotchiness and the machine has been running without throwing a code all morning. There is still light gradation on one end of the print, but I figured that I would go in and continue on the magnetic roller a bit more when I get the chance.

              I never would have arrived at this solution without your help. So, thanks again! You saved me many headaches and dollars.

              Richard

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