Toshiba e5520c dropping network

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • r.hutson@absproducts.com
    hut123
    • Oct 2012
    • 2

    #1

    [Misc] Toshiba e5520c dropping network

    I have a Toshiba e5520c droping the network connection. Reboot and connection comes back. Does anyone have any suggestions on what could cause this?
    Thanks
  • Acme
    Trusted Tech
    • Jan 2013
    • 155

    #2
    Re: Toshiba e5520c dropping network

    Static IP?

    Comment

    • r.hutson@absproducts.com
      hut123
      • Oct 2012
      • 2

      #3
      Re: Toshiba e5520c dropping network

      Originally posted by Acme
      Static IP?
      Yes it has a static IP.

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 8143

        #4
        Re: Toshiba e5520c dropping network

        Check to make sure your copier firmware is up todate. V331.

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064

          #5
          Re: Toshiba e5520c dropping network

          static ip outside of dhcp range? to test next time it happens unplug machine and ping ip. If you have a response then that is the issue. If not check next step

          Manually set the speed of the nic card. I have seen the auto negotiate cause issues with it dropping machine off from time to time.
          And Star Trek was just a tv show...yeah right!

          Comment

          • Boogotshot
            Technician

            50+ Posts
            • Jul 2007
            • 61

            #6
            Re: Toshiba e5520c dropping network

            Try the simple stuff first, have you tried replacing the network cable? Try setting the network speed to 10/100 and make sure the machine is on a static IP address. Sometimes it is the dumbest stuff that trips us up.
            sigpic No! we never do that with the copier.

            Comment

            • Bicyclerepairman
              Technician

              50+ Posts
              • Jan 2014
              • 63

              #7
              Re: Toshiba e5520c dropping network

              Initialze the NIC

              Comment

              Working...