Toshiba 3500c Original Size Detection Issue - Document feeder Only - APS

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  • 300EVIL
    Technician
    • Dec 2009
    • 38

    #1

    Toshiba 3500c Original Size Detection Issue - Document feeder Only - APS

    Hey Guys,
    Weird issue here. The machine will detect original size just fine off the glass but will just spit the original through the document feeder and say, "Change drawer to correct paper size, replace last original".
    Now, if I manually select a drawer, document feeder works just fine.

    It's not an ADF problem. I tried 2 of them.

    Scan to e-mail also does the same. You have to physically tell it what size to scan or the original just stays in the document feeder and the scan light stays on.

    Any ideas or suggestions would be greatly appreciated.
    Thanks!
  • michaelc
    Field Tech

    Site Contributor
    500+ Posts
    • Mar 2011
    • 590

    #2
    Re: Toshiba 3500c Original Size Detection Issue - Document feeder Only - APS

    Have you checked the actuator/sensor which the doc feed hits on the machine when it is put in the down position. Had some similar issues in the past when that was not working correctly.
    It didn't say that I couldn't do it in the manual.

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    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Toshiba 3500c Original Size Detection Issue - Document feeder Only - APS

      This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





      Paul@justmanuals.com

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