Toshiba 4550

[vstar]

A customer called and asked that we check this old machine out. I don't know Toshibas but went over anyway. This machine comes up and says call service and has a flashing wrench. Can anyone tell me how to find out what the problem is?
They did move the machine and sat it on its back without pulling the DV unit or drum unit out.
If you press the help button all it says is the phone # of the old company.

Thanks for any help.

Cameron

[wagon]

I think those old Toshibas show error codes on the lcd display.. What is showing?

[vstar]

All the screen says is, Call service for help press the help button. When you press the help button it gives the old companies phone number.

Thanks

Cameron

[nmfaxman]

Press and hold the clear and 8 keys. Code should show on the display.

[vstar]

I was able to get by there today, and the code that comes up is A1.
I found out that this code means charger cleaner problem. Is ther anything special on this machine? Can I just unplug the cleaner or what?

Thanks

Cameron

[nmfaxman]

You can try to unplug it, but I would clean the rail the cleaner rides on and make sure it doesn't bind.
The cleaner keep you from getting corona arc calls.

[wagon]

Remove the charge cleaner and throw it away. Then turn off the cleaner in the codes.

[jpcopy]

Hold 0&8 down while turning on-inter 40 and hit print button. should have a 0 in display. inter 1 and hit interrupt and that should turn it off.tune machine off to get out of test mode. take t/s corona out and clean and reset to home position probably have a dirty machine if it was on it's back.

[vstar]

Thanks everyone. I will get out there and try those ideas.
I will let you know hoe it gos.

Thanks

Cameron

[esam ramadan]

08-40 set to 1 good luck

[just a tech]

I think i'd probably pull the guts out and clean all. Then turn off the cleaner if ya want. Usually after a copier is turned on it's back (especially if transported that way), they have a tendency to not play well with others....