eB3/ eBX Automatic Meter Notification via Email

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8139

    #1

    eB3/ eBX Automatic Meter Notification via Email

    I have several e4540c/ e5055c series copiers in the field with multiple customers and a variety of ISPs and private email servers that can scan to email A-OK but are unable to send a scheduled email to my dealer admin address for receiving emails.

    The copier shows a 2550 error.

    2550 Mailbox unavailable: Destination mail address error

    The emails are not going to my inbox as junk email. I have changed the NetBios name away from the default MFP-####### as I know this causes some email system to perceive as spam.

    Any ideas?

    As I am writing this I just realized maybe the default email subject line needs to be changed.
    Last edited by SalesServiceGuy; 03-26-2014, 05:35 PM.
  • SalesServiceGuy
    Field Supervisor

    Site Contributor
    5,000+ Posts
    • Dec 2009
    • 8139

    #2
    Re: eB3/ eBX Automatic Meter Notification via Email

    No, changing the default subject line did not remedy the outgoing meter read notification being somehow blocked.

    Comment

    Working...