[Error Code] Toshiba Estudio 2330c error code

[vstar]

Hi everyone, had a new customer call today on a studio 2330c with an error of C-970, the Intrevia manual says process high voltage or possible main charge.
Would any of you Toshiba techs have an idea as to what we should check first in your experience?
We work mainly on Lanier but work on other brands also.

Thanks

Cameron

[arnh79]

Re: Toshiba Estudio 2330c error code

It's usually a broken pin on one of the main charge units. It's what the saw-tooth needle electrode mounts on to. Very common on these. You'll probably know which unit it is by seeing all the toner on the drum of the affected unit when you pull it out.

[vstar]

Re: Toshiba Estudio 2330c error code

Thanks arnh79, I will look and see.

Cameron

[vstar]

Re: Toshiba Estudio 2330c error code

You were right arnh79, the yellow saw-tooth was just laying in there. It looks like it came loose at the rear, is this where it breaks. Can it be repaired or do I need to order a new corona?
If so could you please give me the part number for the whole unit? I need to fix this machine asap it sits in with all the bosses at a large company.

Thanks

Cameron

[vstar]

Re: Toshiba Estudio 2330c error code

It looks like maybe the rear block is suppose to have a piece molded in it like a little tit sticking out. Is this correct?

Thanks

Cameron

[arnh79]

Re: Toshiba Estudio 2330c error code

That's right, it's the little tab that breaks off. Usually all you need is to replace the black plastic block. But sometimes the shorting can cause the developer to deplete which means you'd need to replace that as well. I don't have my manual right now but PM me and I'll look it up Monday morning.

[stockman123]

Re: Toshiba Estudio 2330c error code

That's right, it's the little tab that breaks off. Usually all you need is to replace the black plastic block. But sometimes the shorting can cause the developer to deplete which means you'd need to replace that as well. I don't have my manual right now but PM me and I'll look it up Monday morning.

now to get it to calibrate right you have to had toner until it comes above 100 because when the saw tooth broke it sucked the yellow tone out of the developer so add generous portion and try to re calibrate if it ant over 100 add more until it becomes over 100 the it will fix itself after replacing that corona

[canonbundy]

Re: Toshiba Estudio 2330c error code

Hi everyone, had a new customer call today on a studio 2330c with an error of C-970, the Intrevia manual says process high voltage or possible main charge.
Would any of you Toshiba techs have an idea as to what we should check first in your experience?
We work mainly on Lanier but work on other brands also.

Thanks

Cameron

"e-STUDIO2330C/2820C/30C/3520C/30C/4520C";"6LE23626000";"TERM-CHARGR-MAIN-RER";"7.62"

Cliff.

[stockman123]

Re: Toshiba Estudio 2330c error code

9 out of 10 times it's always the yellow corona saw tooth

[vstar]

Re: Toshiba Estudio 2330c error code

Thanks everyone, I ordered the part (end block) when it comes in I will put it all back together.
Stockman123 what sim do you use to add toner to 100 and how do you check it?

Thanks

Cameron

[vstar]

Re: Toshiba Estudio 2330c error code

This is the first chance I have had to respond back. Put this all back together on Monday and the customer is up and running.
Thanks for all the help.

Cameron