eStudio306 New Fax Module

[Guest]

Hi. Computer guy here trying to help out a local charity. They have an eStudio306 which I installed a fax module into. It was a fairly straight forward install, however fax capabilities are not enabled and I suspect it requires firmware, as I see firmware installed for other options like finisher and networking. Am i on the right path? If so, how can I obtain this firmware as Toshiba only shows drivers on their website.
chris@autismup.org
Thanks!
Chris

[ivovb]

Re: eStudio306 New Fax Module

No firmware needed. Did You get and follow installation instruction along with fax board?

BR

[cciardi]

Re: eStudio306 New Fax Module

yes, i followed each step in the installation sequence provided by toshiba. It was quite easy, which is why I was wondering if firmware was needed to enable the module.

[arnh79]

Re: eStudio306 New Fax Module

No firmware required. However, you do need to initialize the fax board after installation. Hold down 1 and * while powering up machine and then type 100 and hit start. If that doesn't change anything and you still don't see fax option on the copier then I would assume:
1) something is unplugged (very easy for ribbon cable inside fax board to come lose)
2) wrong type of fax board or
3) defective board.

[cciardi]

Re: eStudio306 New Fax Module

arnh79 - Worked perfect right after I performed your proceedure. Thanks!!

[ivovb]

Re: eStudio306 New Fax Module

But of course - this procedure is part of installation instruction. And it is obvious now that You didn't follow it...

BR