382 Incompatible toner error.

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  • bigwul
    Technician

    50+ Posts
    • Jun 2014
    • 60

    #1

    382 Incompatible toner error.

    Studio 382 with Incompatible Toner error - despite correct new toner and drum fitted.......all contacts checked and cleaned. Cannot get machine to print.

    Any thoughts, suggestions?
  • ivovb
    Senior Tech

    500+ Posts
    • Apr 2008
    • 695

    #2
    Re: 382 Incompatible toner error.

    Suppose it is eS352?

    Check part in the bottom of toner bottle hole if it is in right position comparing to toner bottle nozzle (up). It might be good idea to bring vacuum cleaner to clear toner bottle hole.

    BR
    I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

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