some troubleshooting with code : "line adjustment mode"

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • MUMMIM
    Trusted Tech
    • Jan 2008
    • 125

    #1

    some troubleshooting with code : "line adjustment mode"

    Hi all !

    I have some the machines for rent, some customers the know " line adjustment mode" code. they changed from "0" to "1" in this code and so the counters doesn't run.

    who can help me know , how can i know the correct counters when they set it?
  • bigwul
    Technician

    50+ Posts
    • Jun 2014
    • 60

    #2
    Re: some troubleshooting with code : "line adjustment mode"

    Not sure how about recovering the counters - but you can change the Service Password - so it can't be changed....and has to be left at ZERO.

    It seems they know the default password.

    Comment

    • arnh79
      Trusted Tech

      Site Contributor
      VIP Subscriber
      250+ Posts
      • Apr 2010
      • 464

      #3
      Re: some troubleshooting with code : "line adjustment mode"

      I believe the PM counters still count eve in "Line Mode" so you could reset the counter before each rental and then see if it matches the main meter.
      Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

      Comment

      • bigwul
        Technician

        50+ Posts
        • Jun 2014
        • 60

        #4
        Re: some troubleshooting with code : "line adjustment mode"

        Yes - worth a try - do a PM list print - set the line adjust mode to both 0 and 1 - and do a handful of copies - this should tell you.

        Comment

        • Logged-on
          Trusted Tech

          100+ Posts
          • Sep 2010
          • 197

          #5
          Re: some troubleshooting with code : "line adjustment mode"

          We had one in the field that the meter was turned off, but the check and call still reported accurately.

          Comment

          • MUMMIM
            Trusted Tech
            • Jan 2008
            • 125

            #6
            Re: some troubleshooting with code : "line adjustment mode"

            Originally posted by bigwul
            Not sure how about recovering the counters - but you can change the Service Password - so it can't be changed....and has to be left at ZERO.

            It seems they know the default password.
            Hi friend!

            what is the " change the service password" ? pass of the mode 08 ? how can i change it?

            - when the code "line adjustment mode" was stood 1, i think all counters (pm, total, ...) stop .

            - "We had one in the field that the meter was turned off, but the check and call still reported accurately." how did you do , Logged-on ? guide me pls!

            Comment

            • MUMMIM
              Trusted Tech
              • Jan 2008
              • 125

              #7
              Re: some troubleshooting with code : "line adjustment mode"

              Originally posted by MUMMIM
              Hi friend!

              what is the " change the service password" ? pass of the mode 08 ? how can i change it?

              - when the code "line adjustment mode" was stood 1, i think all counters (pm, total, ...) stop .

              - "We had one in the field that the meter was turned off, but the check and call still reported accurately." how did you do , Logged-on ? guide me pls!
              up up...
              up up

              Comment

              Working...