In the interest of full disclosure I am not a copier technician by trade. I am just supporting a copier for a non-profit who will not spend any money on it full stop. It was donated a couple years ago and is now unfortunately being run into the ground.
I am working with a DC 2240, it hangs during boot with no error and four out of five dots. #4 blinking.
The only text is:
Please Wait
Control ROM 3.0.17
Frame ROM 3.101.6
PWS reports no acknowledgement, sending POLL command.
I have tried re-seating whatever connectors and PCBs I have had reasonable access to.
It does have 3.3v and 5v, but I was called away and did not get to probe further yet.
At this point my only other thoughts were to see if the HDD is toast, and try using an onboard serial port instead of a USB adapter. Or a different adapter.
Am I barking up the wrong tree? I do not really know what I am doing, and the service manual appears to only cover error codes unless I am blind.
The only known history of problems with this unit have been the connector on the rear being cleaned to clear up a different intermittent freezing/error code issue, and insertion of a 24C02 EEPROM after a Xerox branded drum CRUM self-destructed upon being read.(oops, apparently they do not like my programmer.
)
Both were easily resolved and all things considered it has actually been a decent copier.
Whatever help I can get would be appreciated, thanks.
I am working with a DC 2240, it hangs during boot with no error and four out of five dots. #4 blinking.
The only text is:
Please Wait
Control ROM 3.0.17
Frame ROM 3.101.6
PWS reports no acknowledgement, sending POLL command.
I have tried re-seating whatever connectors and PCBs I have had reasonable access to.
It does have 3.3v and 5v, but I was called away and did not get to probe further yet.
At this point my only other thoughts were to see if the HDD is toast, and try using an onboard serial port instead of a USB adapter. Or a different adapter.
Am I barking up the wrong tree? I do not really know what I am doing, and the service manual appears to only cover error codes unless I am blind.
The only known history of problems with this unit have been the connector on the rear being cleaned to clear up a different intermittent freezing/error code issue, and insertion of a 24C02 EEPROM after a Xerox branded drum CRUM self-destructed upon being read.(oops, apparently they do not like my programmer.
)Both were easily resolved and all things considered it has actually been a decent copier.
Whatever help I can get would be appreciated, thanks.
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