Xerox 560 with Creo CX250 Stuck on startup for 10 minutes

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  • Codex
    Senior Tech

    500+ Posts
    • May 2008
    • 701

    #1

    [Misc] Xerox 560 with Creo CX250 Stuck on startup for 10 minutes

    Hello
    i have a strange problem with a Xerox 560, when i start the machine , for the next 10-15 minutes the touchscreen is insesible and none of the HArdware butons works, than after a while evrything works fine for the rest of the day......the problem happens only if i turn off and on again......i tried to start up the machine without Creo and the problem disappears....i think it's a Creo problem. Any ideas??
    Memento Audere Semper
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2387

    #2
    Re: Xerox 560 with Creo CX250 Stuck on startup for 10 minutes

    Try contact cleaner at the Creo cables that connect with machine - male and female parts.
    Also you can try to clean the queues and reformat mirror disk on Creo.

    Comment

    • Codex
      Senior Tech

      500+ Posts
      • May 2008
      • 701

      #3
      Re: Xerox 560 with Creo CX250 Stuck on startup for 10 minutes

      Thank you
      I'll try it
      Memento Audere Semper

      Comment

      • xcopytech
        Service Manager

        1,000+ Posts
        • Aug 2006
        • 1794

        #4
        Re: Xerox 560 with Creo CX250 Stuck on startup for 10 minutes

        I think that c560 should use Creo cx560 print server.

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