machine not responding trays

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  • RWAFA
    Technician
    • Aug 2011
    • 68

    #1

    machine not responding trays

    hie guys,i have got my xerox machine document centre 186 which is not responding on trays,the machine his got 2 trays and bypass the third, 2 major trays are not responding at all while the bypass is pushing up to registration only,from the look of things the machine need to reset but i don't know how to enter the service mode of this machine,does any one have any idea of entering the service mode?plz help i am stranded.
  • Jake2o
    Trusted Tech

    250+ Posts
    • Dec 2007
    • 325

    #2
    Re: machine not responding trays

    Originally posted by RWAFA
    hie guys,i have got my xerox machine document centre 186 which is not responding on trays,the machine his got 2 trays and bypass the third, 2 major trays are not responding at all while the bypass is pushing up to registration only,from the look of things the machine need to reset but i don't know how to enter the service mode of this machine,does any one have any idea of entering the service mode?plz help i am stranded.
    Are there any error codes or messages coming up? This may give us an idea of what is going on.

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    • RWAFA
      Technician
      • Aug 2011
      • 68

      #3
      Re: machine not responding trays

      Originally posted by Jake2o
      Are there any error codes or messages coming up? This may give us an idea of what is going on.
      yes there is an error code coming out,H1-2000 THTS THE ERROR.THANKX FOR YOUR RESPONSE BRO.

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