XEROX 3635 jam in area 3(duplex tray )

[omorales]

Hello friends have a xero 3635 showing me jam in the duplex but not found any papers.

[Electrictoner]

Re: XEROX 3635 jam in area 3(duplex tray )

Hello friends have a xero 3635 showing me jam in the duplex but not found any papers.

Check the jam switches remove toner cart remove adf , remove tray 1 completly flip mfp on its back remove paper level plate assy one screw on right look for broken jam switches or paper jam on small black holder assy. very small and fragile these actuators are