Xerox 5745 IOT Pwb

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  • jeanpaul
    Trusted Tech
    100+ Posts
    • Mar 2009
    • 117

    #1

    [Misc] Xerox 5745 IOT Pwb

    Hi to all,
    Can someone help.
    I have a Xerox 5745 with color scanning that is indicating "Copy & Printing are unavailable".
    I try to do a Force Altboot using PWS, the green bars were ok for all module except the Copy/Print engine where the green bar stop about nearly half way.
    After some minites the machine indicate that Altboot fails.
    Now the machine remain with a Green Screen with Xerox logo.
    Does someone know how to flash the IOT Pwb?
    Waiting for your answer

    Thanks & Rgds
    JP
  • adriansto
    Service Manager

    Site Contributor
    VIP Subscriber
    1,000+ Posts
    • Nov 2007
    • 2383

    #2
    Re: Xerox 5745 IOT Pwb

    Change the hdd and do altboot again.

    Comment

    • jeanpaul
      Trusted Tech
      100+ Posts
      • Mar 2009
      • 117

      #3
      Re: Xerox 5745 IOT Pwb

      Originally posted by adriansto
      Change the hdd and do altboot again.
      Hi, thanks for your reply.
      I have already change the hdd & do a force altboot.
      Altboot fail as the green bar for the copy/print engine stay 1/3 and does not move.

      Comment

      • Iowatech
        Not a service manager

        2,500+ Posts
        • Dec 2009
        • 3930

        #4
        Re: Xerox 5745 IOT Pwb

        Originally posted by jeanpaul
        Hi, thanks for your reply.
        I have already change the hdd & do a force altboot.
        Altboot fail as the green bar for the copy/print engine stay 1/3 and does not move.
        Did any of the component updates fail before you saw the green bar? There should have been a number of subsystems that updated during an altboot before you saw the green bar.
        On a lighter note, when the machine says printing and copying are unavailable, it is more likely that a CRUM needs to be replaced than anything else. Did you try anything like that yet? I didn't see that in your initial post, so I'm sorry if I missed that.

        Comment

        • Exok
          Senior Tech

          500+ Posts
          • Jun 2011
          • 750

          #5
          Re: Xerox 5745 IOT Pwb

          You may have a defective IOT PWB. That would have given you the original "Copy & Printing Unavailable" message to start with. Try installing a new IOT PWB and AltBoot again.

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