DC1250 - Error 9-345

[hocks]

Hi all,

I have just had a DC1250 delivered (was working in NZ) to me in Vanuatu with the error 9-345.

I have cleaned the toner from the drum edge and checked the transfer belt as advised from the supplier, however, still no go.

Can any one suggest anything else?

Thanks

[xcopytech]

you have to check IBT cleaner retract clutch and IBT clean blade home position sensor

[TechMate]

Check and re-seat the wire harness that leads to the IBT cleaner retract clutch and any harnesses that might have possibly dislodged. A common case in this error category (9-xxx) for this machine when transported to another place; or damaged while in transit

[hocks]

cheers guys...

i'll give those suggestions a go tomorrow. I'm a Ricoh tech, and first time playing on Xerox, long time looking! (long story, maybe offline some time!)

Techmate... damaged in transit... Check out my Ricoh thread, NZD$31,000 worth of copier dropped off a forklift! LOL... dot to laugh in the islands...

Thanks

[TechMate]

cheers guys...

i'll give those suggestions a go tomorrow. I'm a Ricoh tech, and first time playing on Xerox, long time looking! (long story, maybe offline some time!)

Techmate... damaged in transit... Check out my Ricoh thread, NZD$31,000 worth of copier dropped off a forklift! LOL... dot to laugh in the islands...

Thanks

Yes, things go wrong especially when a machine is transported long distance. That's why we need insurance for these things - and I hope it's covered

[hocks]

UPDATE

Hi All...

fixed! I thought i'd get down and dirty with the retract clutch... While getting in there, i noticed a connector was dislodged... Plugged it in and het presto! Working!... Am picking it was the photo interrupter connection... So thanks to all who helped...

Cheers