I'm having an odd problem. I'm working on a 7655 that works fine... other than if you print to tray 5, it always waits with the message Resources Required even with plenty of paper.
In the paper tray status screen it says:
Tray 5
Percent full: 100%
Status: Empty
When switched with a known good tray from another machine, I get the same results. (And this tray works fine on another machine)... So probably not a problem with the tray itself.
I also checked some of the sensors with component control...
"MSI Set Sensor" & "MSI No Paper Sensor" both responded correctly when pushed... So the copier is able to talk to the tray & knows when those sensors are triggered.
Anybody had anything like this before or have ideas what to look for next?
Thanks for your help!
IMG_5761.jpg
In the paper tray status screen it says:
Tray 5
Percent full: 100%
Status: Empty
When switched with a known good tray from another machine, I get the same results. (And this tray works fine on another machine)... So probably not a problem with the tray itself.
I also checked some of the sensors with component control...
"MSI Set Sensor" & "MSI No Paper Sensor" both responded correctly when pushed... So the copier is able to talk to the tray & knows when those sensors are triggered.
Anybody had anything like this before or have ideas what to look for next?
Thanks for your help!
IMG_5761.jpg