Xerox wc 5875 problem starting

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  • megacopiadoras
    Technician
    • Nov 2011
    • 17

    #1

    Xerox wc 5875 problem starting

    The machine to connect displays this message in the picture below, or asks to resume it, restart it, but back to the message, it does nothing and does not release any button.

    IMG-20160505-WA0000.jpg

    the message in Portuguese calls, turn off the machine and call again, if it persists call the technical


    any tips?
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: Xerox wc 5875 problem starting

    Reload software with Altboot. If problem persist replace hard drive.

    Comment

    • megacopiadoras
      Technician
      • Nov 2011
      • 17

      #3
      Re: Xerox wc 5875 problem starting

      Originally posted by Flash
      Reload software with Altboot. If problem persist replace hard drive.







      It installed the new software and the problem solved. Grateful

      Comment

      • matej.zivko
        Junior Member
        • Apr 2015
        • 7

        #4
        Re: Xerox wc 5875 problem starting

        I have one with damage hdd. Can YOU explain how i can install new software on new hdd

        Comment

        • Enzo
          Trusted Tech

          250+ Posts
          • Jul 2009
          • 407

          #5
          Re: Xerox wc 5875 problem starting

          Also I'm interested

          Comment

          • Flash
            Trusted Tech

            250+ Posts
            • May 2007
            • 378

            #6
            Re: Xerox wc 5875 problem starting

            Create a folder on a flash drive named Altboot. Copy the firmware into the Altboot folder. Turn the machine off, insert the flash drive into one of the usb ports, turn machine on and wait.

            Comment

            • Enzo
              Trusted Tech

              250+ Posts
              • Jul 2009
              • 407

              #7
              Re: Xerox wc 5875 problem starting

              I have tried to do so, but does not start the installation screen.

              Comment

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