wc5225 question about fax added on issue

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  • axyun
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2007
    • 1323

    #1

    wc5225 question about fax added on issue

    This WC5225 has fax option but when I pressed features did not show it. I opened panel and 2 connectors were disconnected.
    I connected them but still not appearing when features is pressed. I don't have a phone line at location. Does the line need to
    be connected to machine before it will show that fax is an available feature? Primarily using this place for storage of equipment
    and supplies. Frank
  • Exok
    Senior Tech

    500+ Posts
    • Jun 2011
    • 750

    #2
    Re: wc5225 question about fax added on issue

    No you don't need the phone line plugged in to have the fax icon. The icon is probably turned off. There are 2 ways typically. 1st is to log in as the Admin and there should be an option to turn on services icons. The 2nd way would be through the web ui (if the machine is networked, open a browser and enter the machine's IP address to access the machine's web page, there should be an option to display or hide various services icons such as "fax" "server fax" "email" and so on.

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    • axyun
      Service Manager

      Site Contributor
      1,000+ Posts
      • Aug 2007
      • 1323

      #3
      Re: wc5225 question about fax added on issue

      Hi Tom. Thanks very much. I'll try that next week. I am a little curious as to why the two fax connections were disconnected. have a great weekend. beautiful weather here today. frank

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