Xerox 7545 Fiery stuck at BOOTING KERNEL

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  • drewzif
    Trusted Tech
    • Jul 2013
    • 101

    #1

    Xerox 7545 Fiery stuck at BOOTING KERNEL

    I just got two used Fiery's for the Xerox 7545 but can't get either to boot unfortunately, sticks at BOOTING KERNEL.

    I have a 7845 with the same model fiery, E100-01. I used ACRONIS to clone the hard drive hoping this would be my solution but no luck, same issue, sticks while booting kernel. I do not have the fiery CD's unfortunately.

    Anyone familiar with these Fiery's have any suggestions? Anyone willing to share the CD's so I can reload the software?

    NOTE: I cloned the drive to a SSD, doubt this would make a difference but maybe it's worth mentioning.
  • Flash
    Trusted Tech

    250+ Posts
    • May 2007
    • 378

    #2
    Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

    The previous owner may have had the hard drives wiped for security reasons. You might need the cd's to reload it. You might want to crack open the Fiery to make sure it has a hard drive.If reloading software does not work the hard drive is probably bad.

    Comment

    • drewzif
      Trusted Tech
      • Jul 2013
      • 101

      #3
      Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

      Originally posted by Flash
      The previous owner may have had the hard drives wiped for security reasons. You might need the cd's to reload it. You might want to crack open the Fiery to make sure it has a hard drive.If reloading software does not work the hard drive is probably bad.
      Thanks, both of the fiery's have the HD's connected, as mentioned we cloned a working system but that drive will not boot in the other fiery's. I really think i need the cd's, i'm guessing the clone won't work maybe because of a license issue.

      Comment

      • chubblies
        Trusted Tech

        100+ Posts
        • Jun 2011
        • 154

        #4
        Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

        You cannot clone the hdd's as it ties the load to the mac address of the NIC for multiple fiery locations. The only option is to reload via the disks

        Comment

        • drewzif
          Trusted Tech
          • Jul 2013
          • 101

          #5
          Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

          Originally posted by chubblies
          You cannot clone the hdd's as it ties the load to the mac address of the NIC for multiple fiery locations. The only option is to reload via the disks
          Thanks for the info! Now i just need to get some CD's without paying a ridiculous price for them

          Comment

          • chubblies
            Trusted Tech

            100+ Posts
            • Jun 2011
            • 154

            #6
            Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

            Originally posted by drewzif
            Thanks for the info! Now i just need to get some CD's without paying a ridiculous price for them
            I am just upping it to dropbox now, I will post a link once it is available

            Comment

            • chubblies
              Trusted Tech

              100+ Posts
              • Jun 2011
              • 154

              #7
              Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

              Link here https://www.dropbox.com/sh/87lzyos95...FSI7_xapa?dl=0

              Comment

              • drewzif
                Trusted Tech
                • Jul 2013
                • 101

                #8
                Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                Originally posted by chubblies
                Wow thanks a million! Hope i can return the favor some day.

                Comment

                • drewzif
                  Trusted Tech
                  • Jul 2013
                  • 101

                  #9
                  Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                  I got the software reloaded in 2016 but still fiery display on VGA says booting to kernel. Never got it to work or game much more effort.

                  Now in 2019!

                  Software reloaded again. Fiery hands out an ip to the 7845, 169.254.33.179 or similar (171 also)

                  Note this Xerox 7845 was recently ALT-BOOT'd, has never had a fiery.

                  Don't see the fiery on the network scanning with angry IP.

                  Fiery connected to the printer with a crossover cable and fiery connected to our office network.

                  Is it even working given the state "Booting to Kernel".??

                  How would i get the fiery icon to appear ont he 7845's UI ?

                  Comment

                  • chubblies
                    Trusted Tech

                    100+ Posts
                    • Jun 2011
                    • 154

                    #10
                    Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                    Originally posted by drewzif
                    I got the software reloaded in 2016 but still fiery display on VGA says booting to kernel. Never got it to work or game much more effort.
                    The VGA output always displays that message, even when it is fully booted up and running. The only VGA output relates to BIOS boot up, so you don't see any messages after the initial boot command with the BIOS.
                    The display on the front should show 00, any other number and it has not booted correctly.
                    Check the position of the DIP switches next to the display, as unless it is set correctly it also will not boot.
                    Basically the fiery should issue an 100.100.100.101 IP to the mfd via the fiery's scan port LAN connection, and then you can select the fiery icon on the mfd display to configure the fiery with a contactable ip address for the LAN port.

                    I would check the DIP switches, as unless they are set you will not get online and the fiery will not publish the icon to the mfd.

                    Comment

                    • drewzif
                      Trusted Tech
                      • Jul 2013
                      • 101

                      #11
                      Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                      Originally posted by chubblies
                      The VGA output always displays that message, even when it is fully booted up and running. The only VGA output relates to BIOS boot up, so you don't see any messages after the initial boot command with the BIOS.
                      The display on the front should show 00, any other number and it has not booted correctly.
                      Check the position of the DIP switches next to the display, as unless it is set correctly it also will not boot.
                      Basically the fiery should issue an 100.100.100.101 IP to the mfd via the fiery's scan port LAN connection, and then you can select the fiery icon on the mfd display to configure the fiery with a contactable ip address for the LAN port.

                      I would check the DIP switches, as unless they are set you will not get online and the fiery will not publish the icon to the mfd.
                      Thanks for your help, both of the switches are "OFF"/down, setting it to NORMAL MODE.
                      The fiery display reads 00.

                      The fans do sound like they are running high, as I would expect when first turning on but they don't slow down. This is the only odd thing I have noticed, other than the missing fiery icon.

                      Comment

                      • chubblies
                        Trusted Tech

                        100+ Posts
                        • Jun 2011
                        • 154

                        #12
                        Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                        Originally posted by drewzif
                        Thanks for your help, both of the switches are "OFF"/down, setting it to NORMAL MODE.
                        The fiery display reads 00.

                        The fans do sound like they are running high, as I would expect when first turning on but they don't slow down. This is the only odd thing I have noticed, other than the missing fiery icon.
                        The only other thing I can suggest is to ensure that the Fiery is booted fully before turning the machine on, as the mfd has to 'see' the fiery to be able to grab it's 100.100.100.101 IP address. The fans run fast anyway, and you hear the Fiery fan noise above all of the other fans, so they are noisy. It may be worth replacing cables too, the machine does not need a crossover cable either as the ports all auto switch. Failing that I am out of ideas as it has already been reloaded which sorts most issues

                        Comment

                        • adriansto
                          Service Manager

                          Site Contributor
                          VIP Subscriber
                          1,000+ Posts
                          • Nov 2007
                          • 2375

                          #13
                          Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                          Same date, same time on both copier and Fiery

                          Comment

                          • chubblies
                            Trusted Tech

                            100+ Posts
                            • Jun 2011
                            • 154

                            #14
                            Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                            Originally posted by adriansto
                            Same date, same time on both copier and Fiery
                            He wouldn't be able to check this though as the Fiery is not on the network as it is unconfigured until he can connect via the mfd screen to be able to log into it to check

                            Comment

                            • adriansto
                              Service Manager

                              Site Contributor
                              VIP Subscriber
                              1,000+ Posts
                              • Nov 2007
                              • 2375

                              #15
                              Re: Xerox 7545 Fiery stuck at BOOTING KERNEL

                              Originally posted by chubblies
                              He wouldn't be able to check this though as the Fiery is not on the network as it is unconfigured until he can connect via the mfd screen to be able to log into it to check
                              What about to read Fiery install and configuration guide ?

                              Comment

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