i have xerox 5655 withe version 25.054.50.000 install phase incomplete

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  • efe311
    Trusted Tech
    • Oct 2008
    • 114

    #1

    [Error Code] i have xerox 5655 withe version 25.054.50.000 install phase incomplete

    i have xerox 5655 withe version 25.054.50.000
    Type in the second line of the screen install phase incomplete
    I try software upgradr by USB flash memory but dont fix it
    I think its need pws & nvb file for this mashine any body can help
  • Exok
    Senior Tech

    500+ Posts
    • Jun 2011
    • 750

    #2
    Re: i have xerox 5655 withe version 25.054.50.000 install phase incomplete

    Check the battery on your software module. It should be 2.8V or higher. If the voltage is too low, you will loose NVM settings when the power is turned off (including your meter reading). If the battery is low, before you can proceed, you need to replace the battery.

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    • hemaoud
      Junior Member
      • Jan 2019
      • 3

      #3
      Re: i have xerox 5655 withe version 25.054.50.000 install phase incomplete

      i want know how i can replace battery xerox 5655

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: i have xerox 5655 withe version 25.054.50.000 install phase incomplete

        Originally posted by hemaoud
        i want know how i can replace battery xerox 5655
        you have asked this question in 3 different forums...

        1) are you a tech?
        2) are you competent is soldering skills?

        Comment

        • Reeves
          Trusted Tech

          250+ Posts
          • Apr 2012
          • 294

          #5
          Re: i have xerox 5655 withe version 25.054.50.000 install phase incomplete

          Originally posted by Exok
          Check the battery on your software module. It should be 2.8V or higher. If the voltage is too low, you will loose NVM settings when the power is turned off (including your meter reading). If the battery is low, before you can proceed, you need to replace the battery.
          Change 03-005 and 03-018 to 4

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