WC7328 with error 010-110 and 026-717

[axyun]

Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy

[JrTech]

Re: WC7328 with error 010-110 and 026-717

That would be your exit transport assembly on the machine. Part number is 059K27187 or can be the fuser drive assembly but most likely the Exit Assembly has gone to pasture. The ends of the exit roller are very weak and tend to strip off the shaft. If you cannot order from Xerox call around. Machines that use the same Exit Assembly are Xerox WorkCentre 2128, 2636, 3545, 7328, 7335, 7345, 7346. Xerox Phaser 7750, 7760. Oh the 026 error is a settings error in your Scan to Email.

PM me if you cant find it local or new.

Hope this helps.

[axyun]

Re: WC7328 with error 010-110 and 026-717

Thank you JR. Just opened and saw you had replied but had gone to spam. I will look for part. I know I have some phaser 7760 partsin storage. FRank

[axyun]

Re: WC7328 with error 010-110 and 026-717

I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
Not sure where to go from here.

[shinchan]

Re: WC7328 with error 010-110 and 026-717

Customer has jamming problem. Paper enters fuser and exits about an inch and stops. Swapped with
new fuser and no change. Please advise. I do not see 026-717 error listed in manual. Your help is appreciated. Frank/ActionPhotocopy

I replaced the exit assembly but still have same issue with paper stopping as it comes out of fuser and is just entering exit assembly.
Not sure where to go from here.

I experienced this problem too in WC 123 128.
The problem lies with shaft attached to the registration clutch.
It gets dirty, so the registration clutch does not turned.
Maybe toner or developer got into it.

Solution:
I opened the registration clutch, then sprayed the shaft and the clutch with contact cleaner.

I hope this diagram helps you.

clutch.jpg

[axyun]

Re: WC7328 with error 010-110 and 026-717

Thank you for your help SHINCHAN. I WILL LOOK INTO THAT WHEN I RETURN TO CUSTOME AND THANKS FOR DIAGRAM.FRANK

[axyun]

Re: WC7328 with error 010-110 and 026-717

i replaced the exit switch actuator unit and machine is okay though old one appeared okay. thanks to all